Merchandising Administrator

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  • London
  • Permanent
  • Full-time
  • 21 days ago
MERCHANDISING ADMINISTRATOR - FULL-TIME - LONDONWho We Are:Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture.Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community.At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff.As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success.We currently have an exciting opportunity for a Merchandiser Administrator. Working in a busy and forward-thinking team, we are looking for someone who can deliver an excellent service to both our suppliers and internal customers.Here's a breakdown of what you'll be doing:
  • Supporting the Merchandising function by running/updating/maintaining key trading reports, on a weekly, monthly, and ad hoc basis when needed.
  • Chase intake from brands and monitor expired delivery windows, as well as under-delivered units, providing feedback to the wider team in weekly trade meetings and taking appropriate action. (Cancelling balances, returning overages)
  • Manage system cancellations as directed by the Buying & Merchandising Team, conducting weekly monitoring of under-delivered styles.
  • Serve as a primary point of contact for brand support, verifying order confirmations and processing order amendments in the system while managing enquiries.
  • Collaborate with Buying & Merchandising Team, Warehouse and brands to address product queries prior to deliveries, ensuring efficient stock processing and timely resolution of discrepancies.
  • General system administration and housekeeping.
  • Gather customs data, RRP's and ensure all information is accurate and up to date before raising purchase orders.
  • Proactively upload and manage purchase orders in alignment with the critical path to meet seasonal targets.
  • Make amendments to purchase orders as required by the Buyer, Merchandiser, ASN or Goods In teams.
  • Handle product names changes, category changes, colour changes and price adjustments (Selling & Retail) as well as product resyncs between D365 and Magento.
  • Manage files and documents (Sharepoint, ST Reports, B2B Logins etc)
  • Attend and contribute to weekly meetings by communicating insights from reports, key deliveries/launches and brand initiatives, conduct system testing, Handle Return to Vendor processes., support in coordinating launches/launch dates and manage ad-hoc administrative tasks.
Who we're looking for:
  • Skilled problem solver with a proactive and organised approach, adept at multitasking and meeting tight deadlines while maintaining meticulous attention to detail.
  • Excellent communicator, both verbally and in writing, fostering strong relationships across the teams and internal stakeholders & brands.
  • Preferred qualifications in relevant field ideally with some retail experience.
  • Proficient in Microsoft Excel for data analysis and reporting, adept at utilising formulas and numerical functions to extract insights and generate reports, demonstrating strong analytical skills,
  • Passionate about fashion, trends, and consumer behaviour, with a desire to continuously learn how to grow within the retail industry,
  • Familiarity with retail management systems in advantageous.
  • Proactive mindset, with a willingness to take on new challenges in a fast-paced, dynamic environment.
Besides a competitive salary and an engaging and inclusive work place we can offer you:
  • 28 days holiday (including bank holidays)
  • Holiday trading (Buy or sell 3 days
  • Your birthday off
  • Access to Employee Assistance Programme
  • Healthcare Cashback Plan
  • Moments that matter gifts (Weddings and Babies)
  • A pension that both you and the company contribute to
  • Generous staff discount
  • Opportunities for professional development and career progression
  • 40 Hours per week - Monday to Friday
  • Take ownership of one of our most commercially and creatively important categories, at the heart of our brand.
  • Work with a team in a business that values product vision and performance equally.
  • Collaborate with senior leaders in a culture that encourages initiative, clarity and ambition.
  • Be part of a brand with global reach, loyal customers, and a strong cultural point of view.
  • Access to global fashion events, emerging designers, and industry leaders.
Don't worry if you don't hit every criteria, we're always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you.Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.

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