Workplace Coordinator
- London
- Permanent
- Full-time
Company: JLL
Employment Type: Full-timeAbout This RoleJLL is seeking a dedicated Workplace Coordinator to support our prestigious Gartner account in London. This is an exciting opportunity to be the face of workplace services, ensuring exceptional client experience while managing day-to-day facility operations in a dynamic corporate environment.Key ResponsibilitiesClient Relations & Service Delivery
- Serve as primary point of contact for Gartner employees and visitors
- Manage reception duties and provide outstanding customer service
- Handle workplace inquiries, requests, and issue resolution
- Coordinate with various service providers and vendors
- Oversee daily workplace operations including space management and room bookings
- Manage office supplies, equipment, and inventory
- Coordinate maintenance requests and ensure timely resolution
- Support health & safety protocols and emergency procedures
- Maintain accurate records and reporting for client deliverables
- Assist with event coordination and meeting room setup
- Process invoices and manage workplace-related documentation
- Support workplace technology and equipment needs
- Build strong relationships with Gartner stakeholders
- Collaborate with JLL account team to ensure seamless service delivery
- Proactively identify opportunities for service improvements
- Participate in client meetings and service reviews
- 2+ years experience in workplace coordination, facilities management, or customer service
- Strong communication and interpersonal skills
- Proficient in Microsoft Office Suite and workplace management systems
- Excellent organizational skills and attention to detail
- Ability to work independently and manage multiple priorities
- Professional appearance and demeanor
- Experience working with corporate clients or in managed services
- Knowledge of health & safety regulations
- IOSH or similar safety certification
- Experience with CAFM systems or workplace technology platforms
- Competitive salary and benefits package
- Professional development opportunities
- Career advancement within JLL's global platform
- Collaborative and supportive work environment
- Opportunity to work with a leading global technology research company
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