Regional Head of Airfreight - UK & Ireland

PSA BDP

  • Poyle, Berkshire
  • Permanent
  • Full-time
  • 1 month ago
Job TitleRegional Head of Airfreight - UK & IrelandEducationProfessionalLocationPoyle - Poyle, RDG SL3 0DB GB (Primary)Career LevelProfessionalCategoryOperationsJob TypePermanentJob DescriptionAbout PSA BDP:PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.Role Overview:
The Airfreight Product Leader owns the airfreight product for Region, overseeing both the operational and commercial chapters to deliver a world-class, customer-centric product. This leader is responsible for driving the growth of tonnage and profitability through strategic sales development, competitive rate procurement, and innovative cargo consolidation solutions. The role requires a highly collaborative, KPI-driven approach to ensure alignment with regional and global objectives, and continuous improvement in customer service and operational excellence.Key ResponsibilitiesStrategic & Commercial Leadership
  • Develop, implement, and own a commercial, KPI-driven strategy to grow airfreight tonnage and profitability, ensuring sustainable infrastructure and alignment with regional/global goals.
  • Deliver a best-in-class product to all internal and external customers, with a strong focus on customer expectations and market competitiveness.
  • Lead and support the sales force by providing creative, solution-oriented offers, including “outside the box” approaches, and ensure superior responses to RFQs and RFIs.
  • Act as the key sponsor for strategic customers, driving business growth across all airfreight products and services.
Carrier Procurement & Pricing
  • Build and maintain strong relationships with airlines, carriers, ground handlers, and third-party providers to secure competitive rates and capacity.
  • Implement a core carrier strategy, concentrating spend (
70%) with a select group of preferred partners to optimize cost and service quality. * Manage local pricing rights, set monthly top-lane pricing, and participate in regional pricing strategies for major trade lanes (5,000 kg). * Ensure timely, competitive pricing delivery and accurate customer quotations.Cargo Consolidation & Operational Excellence
  • Design and manage consolidation hubs to maximize cargo volume, increase load factors, and optimize profitability on key trade lanes.
  • Drive operational efficiency through continuous process improvement, data integrity, and adherence to SOPs and KPIs.
  • Oversee on-time, in-full customs and operational execution, ensuring accurate customer information provided for correct updates and invoicing.
  • Accountable for tender, implementation, and retention processes, supporting tactical business plans and new product launches.
Customer Engagement & Retention
  • Actively engage with customers, conducting regular visits and calls (8-10 per month) to understand their needs and align solutions accordingly.
  • Proactively provide pricing alternatives, routing solutions, and technical assistance to enhance customer satisfaction and retention.
Team Leadership & Development
  • Inspire, support, and develop the airfreight team, ensuring clear roles, expectations, and structured development plans working closely with Airfreight Branch Manager
  • Promote open dialogue, team spirit, and a customer-centric culture.
  • Lead by example in compliance, integrity, and work ethics, ensuring full adherence to company policies and industry regulations.
Financial & Performance Management
  • Monitor and review P&L, productivity, and business performance, achieving planned net revenue and yield targets.
  • Prepare regular reports on product performance, pricing effectiveness, and operational improvements.
  • Support the development and execution of tactical business plans for the airfreight team.
Exemption TypeExempt (Salaried)Job RequirementsKey Competencies & Skills
  • Self-starter: Able to work independently and proactively achieve goals.
  • Commercial acumen: Strong sales support and solution-oriented mindset.
  • Excellent communication: Fluent in English, both verbal and written.
  • Result-driven: Focused on delivering measurable business outcomes.
  • Customer-centric: Deep commitment to understanding and meeting customer needs.
  • Team player and leader: Able to motivate, guide, and develop diverse teams.
  • Organizational skills: Strong planning, prioritization, and process improvement abilities.
  • Technical proficiency: Skilled in Microsoft Office (Excel, Word, PowerPoint) and airfreight management systems.
Qualifications & Experience
  • Minimum 8 years of airfreight product experience, including deep market knowledge of UK and Europe.
  • 3-5 years in a managerial position with direct airline/partner procurement responsibility.
  • Proven track record in sales development, carrier negotiations, and cargo consolidation to increase tonnage and profitability.
  • Graduate from IATA/FIATA introductory course (preferred).
  • English proficiency
  • Willingness to travel as required.
This is a high-impact leadership role for a commercially savvy, operationally strong, and customer-focused airfreight expert ready to elevate our product to the next level in the UK and France.

PSA BDP