Systems Support Manager
Northern Ireland Housing Executive
- Belfast
- £43,693-49,764 per year
- Contract
- Full-time
The Systems Support Manager will provide an assurance to senior management in the support and delivery of the critical business systems including MRI Housing Enterprise Classic and Web, Income Analytics and Mobile Inspector, collectively known as Housing Management System (HMS) and the internal Customer Management System (CMS).The Systems Support Manager will lead a team that is a critical element in the support and delivery of HMS. This team is key to the maintenance of the current system, incident management, fix testing, release testing, relationships and communication with MRI and control and review of documentation supporting the system. It is a single point of failure for many critical business processes.REQUIREMENTS:
1.i) Hold a degree level qualification (level 6) or equivalent AND have a minimum of at least 3 years relevant* experience
OR
ii) Hold a level 5 qualification in project management or business management or other relevant related subject AND have a minimum of at least 4 years relevant* experience
OR
iii) Can demonstrate equivalent continuing professional development or experiential learning AND have a minimum of at least 5 years relevant* experience*Relevancy will be determined with due regard to the duties and level of responsibilities set out in the job description for this role.Candidates must include dates to demonstrate the required years’ experience in the questions above.APPLICATION PROCESS
Application should be made using the on-line application form. Instructionson how to complete the on-line form appears once the form has been accessed. Make sure you follow these instructions.Candidates unable to use the on-line form can request a manual application form, by emailing recruit@nihe.gov.uk quoting the particular Job Title and Reference Number. Please note that if the candidate uses this method, it is their responsibility to ensure we receive their application by the allocated closing date and time. Guidance on the completion and return of applications is included in the Candidate Guidelines on the job related documents. The Northern Ireland Housing Executive have a policy on the Recruitment of Ex-Offenders, a copy can be made available on request.LATE APPLICATIONS WILL NOT BE ACCEPTED EVEN IF DELAYED DUE TO TECHNICAL REASONS. PLEASE NOTE THAT IF YOU ARE LOCKED OUT OF YOUR GETGOT ACCOUNT IT WILL TAKE A MINIMUM OF 10 MINUTES TO RESET YOUR PASSWORD. IF AN APPLICATION IS LATE BECAUSE OF THIS IT WILL NOT BE ACCEPTED.It is the responsibility of each candidate to ensure that all such information is provided. Candidates who fail to provide sufficient information on which a panel might determine their eligibility for the post will not be shortlisted.The Housing Executive is an equal opportunities employer. We particularly welcome applications from members of the Protestant community who are currently under represented in parts of our workforce.