Parts Advisor / Service Admin

• Location: Croydon, South London
• Salary: £32,000 (DOE)
• Hours: Monday - Friday, 8:30 AM - 5:30 PM (40 hours/week) - Weekends Free!
• Benefits: 22 days holiday + bank holidays, company pension

• Manage parts orders, credits, and returns with precision.
• Handle customer bookings and service administration efficiently.
• Liaise with vehicle technicians, service advisors and customers to resolve queries.
• Provide excellent customer service via phone and in-person.
• Use Dealer Management Systems (DMS) to support operations.
• Collaborate with the team to maintain a smooth workflow.

• Proactive and self-motivated attitude.
• Strong knowledge of automotive parts, ideally from a garage/dealership setting.
• Excellent phone and communication skills.
• Computer literacy, with DMS experience (e.g., Kerridge or Pinnacle) a bonus.
• Team-oriented mindset with a passion for customer satisfaction.
• Full UK Driving Licence (preferred).

• Competitive salary: £32,000 (depending on experience).
• Work-life balance: Monday to Friday, 8:30 AM - 5:30 PM.
• Generous benefits:
• 22 days holiday + bank holidays.
• Company pension scheme.
• Supportive team environment.
• Opportunities for career growth in a specialist garage.

Perfect Placement