Patient Services Assistant

NHS

  • Plymouth
  • £24,465 per year
  • Permanent
  • Part-time
  • 6 days ago
Patient Services AssistantWe are looking for an enthusiastic and motivated individuals for this essential role in the Derriford Hospital.***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***Main duties of the jobThe post holder will work as an integral part of the ward team ensuring a high quality service to patients.The main elements of the role are ensuring the delivery of general environmental cleaning on the wards and Departments including responsibility for the cleaning of all sanitary areas such as toilets, bathrooms, showers and sluice rooms. Daily and weekly cleaning of patient equipment. The provision and service of food and beverages to patients throughout the day.The post holder is expected to comply with Trust Infection Control Policies and conduct him/herself at all times in such a manner as to minimise the risk of healthcare associated infection and comply with food safety and hygiene training.About usWe are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment team on 01752 432100. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.DetailsDate posted28 August 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year Per Annum Pro RataContractPermanentWorking patternPart-timeReference number216-CB-A7410350Job locationsDerriford HospitalDerriford RoadPlymouthPL6 8DHJob descriptionJob responsibilitiesWork with the Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.For further details please see attached JD&PS. Job descriptionJob responsibilitiesWork with the Team, in partnership with the Hotel Services Supervisor, and Departmental supervision and management to contribute to the maintenance of a hygienic and clean environment for patients, staff and visitors to ensure the highest standards are met at all times.For further details please see attached JD&PS.Person SpecificationQualificationsEssential
  • GCSE's in English and Mathematics Grade A-D or Functional Skills level 2 in Maths and English or equivalent qualification or equivalent demonstrable experience.
  • Willing to undertake training relevant to the position.
Desirable
  • Basic Health & Safety
Knowledge and ExperienceEssential
  • Customer care demonstrable experience.
Desirable
  • Previous demonstrable healthcare experience.
Aptitude & AbilitiesEssential
  • Excellent interpersonal and communication skills.
  • Ability to prioritise effectively and manage deadlines.
Person SpecificationQualificationsEssential
  • GCSE's in English and Mathematics Grade A-D or Functional Skills level 2 in Maths and English or equivalent qualification or equivalent demonstrable experience.
  • Willing to undertake training relevant to the position.
Desirable
  • Basic Health & Safety
Knowledge and ExperienceEssential
  • Customer care demonstrable experience.
Desirable
  • Previous demonstrable healthcare experience.
Aptitude & AbilitiesEssential
  • Excellent interpersonal and communication skills.
  • Ability to prioritise effectively and manage deadlines.

NHS