
Customer Supply Chain & Data Insights Associate
- Salford
- Contract
- Full-time
- Order Management with a Data Lens: Manage customer orders while using data to ensure accuracy, efficiency, and continuous improvement.
- Problem Solving Through Analysis: Identify trends, perform root cause analyses, and provide solutions to resolve customer logistics, order fulfilment, and transportation issues.
- Continuous Improvement Through Data: Leverage reporting and analytics to identify opportunities for service enhancement and cost reduction.
- Tech-Enabled Operations: Use digital tools to ensure timely and accurate ordering management. Execute proactive checks to ensure accurate and timely ordering of de-lists, New Product Developments, special packs, and new product listings.
- Insightful Communication: Deliver timely communication to customers regarding projected service levels, delivery delays, product shortages, and alternative delivery slots or product substitutions.
- Collaborative Working: Partner with cross functional teams to streamline order processing using technology and insights.
- Passionate about technology, data analysis, and AI, with a curiosity to learn and grow.
- Continuous Improvement and problem-solving mindset.
- Strong analytical skills, working with data to identify trends and drive decisions who can translate insights into action.
- Excellent customer service, communication skills and a collaborative approach.
- Proficient in MS Office 365, with a desire to grow skills in tools like Excel, Power BI, or other analytics platforms.