
Senior Associate, IT, Azure Administrator
- London
- Permanent
- Full-time
- Diagnose and resolve problems within the Microsoft Azure/O365 environment and Key IT systems to ensure systems are stable and performing efficiently.
- Manage and resolve high-impact incidents, ensuring minimal disruption to business operations.
- Perform day-to-day administration and support of Azure and Microsoft 365 environments, including Exchange, Security, Licensing, and Endpoint Management.
- Administer and develop across multiple infrastructure platforms including Azure, O365, AWS, and Citrix, ensuring optimal performance and integration.
- Design, implement, and maintain CI/CD pipelines using Azure DevOps, YAML, and Git workflows to support continuous delivery.
- Apply Infrastructure as Code (IaC) practices using tools like Terraform, ARM templates, or Bicep to automate infrastructure provisioning.
- Identify opportunities to automate and streamline IT operations using PowerShell and workflow tools.
- Provide technical mentorship to L0/L2 support staff, fostering knowledge sharing and upskilling within the team.
- Maintain accurate technical documentation, including SOPs and project plans, to support operational transparency and compliance.
- Degree in Computer Engineering, Computer Science, or relevant experience
- Relevant certifications (e.g., AZ-900, AZ-104, SC-300, MS-700, ITIL)
- Project Management certification or experience
- 3+ years in senior IT Systems/Support roles with Cloud Technologies
- Experience in rollouts and migrations
- Proficiency in Azure, specifically O365 Admin consult. This includes maintaining or implementing the following:
- Azure AD, Azure/O365 policies
- MS Server 2012-2022
- Exchange Online, SharePoint
- MS Defender Security, Intune/SCCM (MFA, Conditional Access)
- Windows 10/11, Group Policy, MS Teams, OneDrive
- MacOS (Jamf preferred), iOS/Android
- Wi-Fi/VPN profile deployment (Palo Alto Global Protect/Prisma an Advantage)
- Backup technologies (Azure, Veeam)
- Networking (Meraki)
- Citrix, Azure Virtual Desktop
- Jira
- Azure DevOps/Terraform