As Reception Supervisor, you are a key member of the reception team and play a vital role in supporting the overall success and culture of the clinic. You will lead and motivate a team of reception staff to deliver outstanding service to patients, colleagues, and doctors.You will assist the Practice Manager in overseeing and engaging your team in the day-to-day running of the Clinic, ensuring a seamless and professional patient journey at every touchpoint.This is a hands-on role, and you will be expected to run the reception as needed to support business requirements.Living and demonstrating the TDP values in action is essential in this role, along with taking ownership of your performance using the Clinic Supervisor Competency Framework.The Ideal CandidateWe are looking for someone with a positive attitude, a can-do approach, and a naturally friendly, approachable, and professional manner. You will be someone who encourages and motivates others, helping to build a strong, cohesive, and supportive team environment.Experience
Previous clinical reception and administration experience in a Private or NHS setting
Previous supervisory or team-leading experience
Proficient in patient database systems
Competent with Microsoft Office applications
Understanding of medical treatments and terminology
Familiarity with clinical and pricing documentation
We Offer
Competitive salary and company perks
Ongoing training and professional development throughout your career at TDP
25 days of annual leave (in addition to public holidays)
Pension contributions
Discounted dermatology/aesthetic treatments and products
Founded in 2018, The Dermatology Partnership is a growing group of private clinics who are trusted experts in dermatology. We transform peoples’ lives by providing outstanding dermatology care.
