D365 Aftermarket Integration specialist
Rotork
- Bath
- Contract
- Full-time
- Responsible for D365 system integration and workflow development.
- Customise and configure workflow to facilitate D365 integration with other applications and programs used across the Rotork Site service business.
- Develop familiarity with all service-related workflow practices, and procedures. Be able to effectively communicate needs, and influence others, regarding service requirements, priority, and scope.
- Organise and facilitate periodic stakeholders' status meetings.
- Work closely with the Business Transformation function - including the Project Management Office (PMO) - to ensure project deadlines are met.
- Act as the liaison between technical teams, stakeholders, and system users.
- Develop analysis protocols for workflow design, development, configuration, documentation, testing, performance studies, implementation of mission-critical processes, reports and integrations.
- Lead data mapping exercises.
- Participate and support the implementation rollout (e.g., requirements documentation, systems design, test documentation, issue identification, and resolution).
- Implement quality assurance measures to ensure system reliability and accuracy.
- Identify and assess potential risks and develop mitigation strategies.
- Generate and analyse performance reports, making recommendations for improvements.
- Create/design professional presentations for upper management, stakeholders, or steering committee and work to conceptualise topics and present them clearly and concisely.
- Organise and coordinate technical and functional training or testing events.
- Maintain comprehensive documentation of integrations, configurations, and workflows.
- Degree level education or relevant experience, in an engineering or analytical discipline.
- Relies on knowledge and professional discretion to achieve goals.
- Database/SQL knowledge and experience.
- Advanced analytical skills, to critically evaluate the information gathered from multiple sources, reconcile conflicts, and abstract up from low-level information to a more general understanding.
- Proficiency in Microsoft products including Excel and Power BI.
- Knowledge of analytical languages would be an advantage.
- Experience in managing and delivering multiple projects/activities with varying priorities.
- Effective communication skills (verbal, written, presentation) to all levels with individuals and small groups.
- Strong understanding of Rotork products and client applications.
- Problem solver – able to understand an issue from multiple points of view and develop solutions that will benefit Rotork and Rotork’s customers.
- Team player but also able to demonstrate a high level of initiative and self-guidance.
- Undertake domestic and international travel as required to support liaison with partners, customers and other departments throughout the business.