
Lettings Manager – Surrey
- Farnham, Surrey
- £25,000-28,000 per year
- Permanent
- Full-time
- Farnham
- Post Date : 6 August 2025
- Salary: £25,000.00 - £28,000.00
- OTE: £450,000.00
Salary: 25,000-£28,000 DOE + £45,000 OTE
Contract Type: Full-time, PermanentOur client is seeking a committed and experienced Lettings Manager to lead their Farnham office and drive excellence across lettings operations. This key role combines strategic oversight with hands-on leadership, ensuring the delivery of outstanding customer service while maximising rental income and portfolio performance.🔹 Key Responsibilities
- Lead and manage the lettings office, ensuring operational efficiency and team performance
- Deliver against agreed performance targets while maintaining service excellence
- Conduct property viewings and advise prospective tenants professionally
- Negotiate tenancy agreements in line with current legislation and best practice
- Ensure accurate record-keeping of all lettings transactions and tenant information
- Respond to tenant queries and concerns promptly, ensuring issues are resolved effectively
- Collaborate across departments to support smooth operational workflows
- Monitor market trends and regulatory developments to guide clients appropriately
- Proven track record in residential lettings management
- Strong administrative capabilities and exceptional attention to detail
- Excellent communication and interpersonal skills across varied audiences
- Highly organised with the ability to manage competing priorities and deadlines
- Familiarity with property management software is advantageous
- In-depth knowledge of lettings legislation and compliance requirements
- A respected leadership role within a well-established property business
- Opportunities for career development and performance-related rewards
- Collaborative working culture with a focus on delivering excellence
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