Quality Manager
International Flavors & Fragrances
- Girvan, South Ayrshire
- Permanent
- Full-time
- Ensure 100% compliance with site and Corporate safety, environmental and ethical policies
- Ensure effective communications with internal and external stakeholders
- Facilitate a culture of continuous improvement through identifying and implementing improvements in works systems, process and people development through setting and managing annual objectives, identifying and reporting on KPI’s , and managing remedial actions for all adverse performance.
- Responsible for overseeing induction/training programmes for site hygiene, food safety and appropriate Good Manufacturing Practices (GMPs) to ensure quality of product and service.
- Designated responsible person for oversight of Quality Assurance and Quality Control activities conducted on site
- Responsible person for company's Quality system, policies and practices according to the relevant norms and Global Policy to ensure ISO9001, FSSC22000 and appropriate GMP compliance.
- Maintain contact with authorities related to food safety and regulatory compliance.
- Perform management and product reviews as required by relevant quality certifications and to support customer requirements
- Manage internal audits system, preparation and control of audit programs.
- Manage site customer and regulatory visits and audits, as well as action plans that may be required as a consequence of these audits
- Final approval of SOP's and other controlled documents.
- Manage incidents and crises as a member of the site’s crisis team.
- Manage customer & supplier complaints (investigation, response and where appropriate, corrective and preventative actions)
- Manage a quality system & documentation for customers and suppliers.
- Responsible for supplier & contract manufacturers risk assessment based including foreign supplier verification programme as part of FSMA compliance and provide audit support to the business as required.
- Provide support to IFF Technical team in completion of customer information requests
- Manage non-conformances, facilitate containment actions, and and where appropriate assist in root cause analysis to identify corrective and preventive measures; and agree processes for verifying effectiveness of actions
- Responsible to make sure maintenance & calibration of quality critical measuring equipment is managed as required by the responsible person.
- Coordination & Supervision of QC and activities related to Incoming and Outgoing products and productions.
- Liaise with Product Management & Technical Support on more complex technical issues & questions and support business opportunities