
Sales Coordinator
- Durham
- Permanent
- Full-time
- Maintain and update the CRM system to ensure all business development activities, opportunities, and customer interactions are accurately recorded.
- Monitor data quality, ensuring records are current, accurate, and compliant with company standards.
- Generate CRM-based insights, reports, and dashboards to support decision-making within the sales pipeline.
- Support the Business Development team with CRM training and best practices.
- Work closely with the Bid Manager to coordinate timelines, inputs, and deliverables for bid responses.
- Assist in compiling bid documents, ensuring that all submissions meet quality, formatting, and compliance requirements.
- Liaise with internal stakeholders to gather technical, commercial, and operational information for proposals.
- Track bid progress and maintain bid status reports.
- Oversee the scheduling and coordination of bid development tasks to ensure deadlines are met.
- Manage document versions and maintain a structured bid library for re-use of content.
- Act as a point of communication for the bid team, ensuring clear alignment of responsibilities and priorities.
- Prepare regular reports on sales activity, bid pipeline, and business development performance metrics.
- Provide analysis of key trends and progress against targets for the leadership team.
- Support monthly and quarterly reviews by compiling data from CRM and bid activities.
- Act as a first point of contact for inbound customer queries, directing them to the relevant internal team.
- Support pre- and post-sales communication with customers, ensuring timely responses to RFIs, questionnaires, and document requests.
- Schedule and co-ordinate customer calls, reviews, and technical discussions.
- Screen the Filtronic sales inbox.
- Arrange and co-ordinate customer site visits, including logistics, agendas, hospitality, and supporting materials.
- Support the sales and marketing teams with exhibition and event preparation (e.g. booking meetings, preparing documentation, gathering follow-up leads).
- Maintain a calendar of key industry events and customer engagements.
- Maintain and update sales collateral used in sales packs.
- Assist in preparing presentation decks and supporting material for BD meetings or executive briefings.
- Ensure document consistency across customer-facing communications.
- Support regular sales and bid team meetings, including agenda planning, minute-taking, and action tracking.
- Strong organisational and time management skills, with the ability to manage multiple priorities.
- Experience with CRM systems (e.g., Salesforce, HubSpot, or similar).
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint).
- Previous experience in bid coordination or sales support roles is highly desirable.
- Attention to detail with the ability to ensure accuracy and consistency across documents and reports.
- Collaborative mindset, able to work effectively with cross-functional teams.
- Opportunity to play a pivotal role in supporting high-profile bids and business development activities.
- A dynamic and innovative environment within a growing technology-driven company.
- Professional development opportunities and support to grow within the role.
- Competitive Pension Plans.
- Life Assurance.
- Employee Assistance Programme.
We are sorry but this recruiter does not accept applications from abroad.