Senior Solutions Engineer

Yext

  • London
  • Permanent
  • Full-time
  • 23 days ago
Yext (NYSE: YEXT) is the leading digital presence platform for multi-location brands, with thousands of customers worldwide. With one central platform, brands can seamlessly deliver consistent, accurate, and engaging experiences and meaningfully connect with customers anywhere in the digital world. Our AI and machine learning technology powers the knowledge behind every customer engagement, which is only possible through our team of innovators and enthusiastic collaborators. Join us and experience firsthand why we are consistently recognized as a 'Best Place to Work' globally by industry leaders such as Built In, Fortune, and Great Place To Work®!Who We AreYext is the global leader in helping enterprise brands uncover and fix gaps in their digital visibility. We analyse how businesses appear across search engines, websites, apps, and more - then deliver clear, actionable solutions that ensure customers always find accurate, consistent, and compelling information. With a primary focus on improving brands GEO (Generative Engine Optimisation), Yext provides the technology to improve visibility, drive engagement and deliver measurable business results.The RoleAs a Senior Solutions Engineer you are responsible for supporting the growth and retention of our client base across Northern Europe. This role is perfect for someone who lives at the intersection of technology, creative storytelling, and commercial value - someone who brings clarity to complexity and influence to every interaction.You'll work hand-in-hand with Yext Revenue, Product, Marketing, Professional Services and Customer Success to land and expand strategic accounts, while positioning the Yext platform as essential to how brands stay discoverable, accurate, and competitive in an AI-first world.What You'll DoYou'll play a pivotal role within a cross-functional account team, working alongside an Account Executive, Client Success Manager - with support from a Solutions Architect and/or Platform Consultant where needed. Every Yext client is backed by a dedicated team focused on driving growth, delivering value, and ensuring long-term renewal.You will collaborate and help to define, execute and evaluate client account/opportunity strategy, execution, and growth.
  • Collaboratively work as a core member of the EMEA SE team.
  • Understand the “why” behind a client's goals - then shape and showcase the “how” using Yext's full platform.
  • Build compelling demos, POCs, and solution narratives that bridge Martech, GEO/SEO, Site Search, Reputation Management, Analytics, and Content Management. These presentations can include:
  • Bespoke site search applications
  • Bespoke GEO web pages
  • Bespoke AI Search analytics reports
  • Strategic Business Review presentations
  • Industry Benchmark insights, best practice guidance and thought leadership
  • Be the voice of clarity: distil complex technical value into business outcomes for stakeholders from marketing managers to the C-suite.
  • Present at events, run workshops, author content, and contribute to Field Marketing initiatives across the region.
  • Collaborate cross-functionally with Product, Marketing, Enablement, Professional Services and Customer Success to evolve our GTM story.
  • Be a leading voice back to Yext Product to aid further Product Road Map direction, with a specific focus on EMEA client needs & requests.
  • Lead or support technical RFP/RFI responses where required.
  • Travel within the region (primarily UKI, Nordics, Benelux, South Africa) with occasional trips to the US and wider Europe.
What You HaveWe are looking for an experienced Solutions Engineer with a proven track record of successfully selling and renewing Enterprise software solutions.
  • BA/BS degree or similar University level education
  • A minimum of 3-5 years experience in Solutions Engineering.
  • Demonstrated history of quota attainment or team goal attainment.
  • Excellent communication and presentation skills; must be dynamic in presenting ideas to clients and prospective clients from VP to C-level.
  • Excellent understanding of digital marketing/product experiences and respective industry knowledge. Specific experience in the following topics is an advantage:
  • Database Architecture (inc. Graph Databases)
  • Full-stack Web Development including Front-end Frameworks i.e. React / JavaScript / TypeScript
  • GEO/SEO understanding and proven use cases
  • Site search solutions (e.g. Yext, Algolia, Elasticearch)
  • Headless CMS / DXP platforms (Contentful, Sitecore, AEM etc)
  • REST / GraphQL APIs
  • Modern Web Development & Accessibility
  • Analytics platforms
  • LLMs, RAG, and Graph Database concepts
  • You must be a natural storyteller who simplifies complexity, engages executives, and builds trust quickly.
  • You have an ability to develop business cases that communicate requirements and solutions strategy to enterprise level prospects and customers.
  • You have experience of working in a MEDDPICC Sales Process (or similar).
  • You are curious by default - you read, experiment, learn, and share without being asked. Displaying these attributes outside of the working environment is highly important.
  • You are proactive, self-directed, and able to drive outcomes across multiple stakeholders.
  • You are comfortable working across business functions: Sales, Product, Marketing, Enablement, Customer Success and Professional Services.
  • You will be happy to speak at events, panels, webinars, or workshops.
  • Multilingual skills are a bonus - especially French, German, or Italian.
Why Join Yext?You will have the opportunity to work on cutting-edge AI products that solve real customer problems.
  • You will be part of a collaborative culture that moves fast and learns faster.
  • You will help shape the future of search and digital experience - and grow your own career in the process.
  • Daily budget for lunch; delivered to the office.
  • Excellent private health care benefits.
  • Yext Employee Resource Groups, i.e. Express (LGBTQ+), Equip (Cultivates a safe and inclusive space through physical and mental health education) etc.
Apply now if you're articulate, technical, commercially minded - and hungry to shape what comes next in enterprise AI.#LI-JS2
#LI-HybridYext is committed to building an inclusive and diverse culture where every person is seen, heard, and valued. We believe in equal employment opportunity and welcome employees and applicants of all races, colors, ethnicities, religions, creeds, national origins, ancestries, genetics, sexes, pregnancy or childbirth, sexual orientations, genders (including gender identity or nonbinary or nonconformity and/or status as a trans individual), ages, physical or mental disabilities, citizenships, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. It is Yext's policy to provide reasonable accommodations to people with disabilities as required by law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete .

Yext