Reinstatement Manager

SGN

  • Aldershot, Hampshire
  • £44,400-55,500 per year
  • Permanent
  • Full-time
  • 23 days ago
Reinstatement ManagerAldershot | Reading | Oxford£44.4k - £55.5k per annum (dependent on skills and qualifications)Full time | HybridREQ4856We deliver safety, warmth, and comfort to homes and businesses across the community. Whether you're supporting from the office or working on the front line, every role plays a part.How you'll support us on our mission to keep people safe and warm by…
  • Ensuring effective and safe management of reinstatement contractors
  • Reporting on compliance to legislation and code of practice
  • Maintain excellent levels of customer scores and standards of service
  • Attention to detail with responsibility for approving contractor payment applications
  • Carry out quality audits to ensure high levels of safety at all times
What you'll needWe're looking for a blend of skills and attributes that make you a great fit for this role. If you don't tick every box, don't worry - we provide tailored learning and development programs to help you grow and succeed with us.
  • The job holder should have a NRSWA (New Road and Street Works Act) certification.
  • Full technical knowledge of the reinstatement process and code of practice
  • Good team leadership, the ability to communicate at all levels
  • Excellent customer service skills and work as part of a team
  • A full, clean driving licence and excellent IT skills
  • Performance management knowledge and ability to travel across the southern region is essential
Not sure you meet every requirement?Research shows some people - particularly women and those from underrepresented backgrounds - may hesitate to apply unless they meet every criteria. At SGN, we value diverse backgrounds, experiences and perspectives.If this role interests you but you're not sure you tick every box, we'd still love to hear from you. You might be just who we're looking for - now or in the future.Why SGN?SGN is a leader in pioneering research and development toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm.If you require any accommodations or support during the application process, reach out to us. We're here to help ensure an inclusive and accessible experience for everyone.span id="youtub
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SGN