Leisure Receptionist

Village Hotels

  • Cheadle, Greater Manchester
  • Permanent
  • Part-time
  • 15 days ago
Leisure ReceptionistOur Leisure Receptionist gives the very first impression of our Village experience. So no pressure, but your greeting sets the standard for the service our members and guests will receive from then on in. Let’s make it one to remember!With a friendly personality and a ‘can do’ attitude, you’ll greet members and guests on arrival and be the first point of call by phone. You’ll thrive on ensuring top notch customer service, ensuring our members have everything they need and that enquiries are dealt with effectively.You love a chat, and you understand what makes a great customer experience, so you’ll get to know our members, and ensure they make the most of what Village life has to offer.On a day to day basis, expect to be meeting, greeting, taking bookings to introduce new people to the club, resolving queries and keeping our members happy.You’re not a receptionist… you’re a Creator of Happiness!Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.Join us and we can offer you benefits* such as…Complimentary full leisure club membership for you and a family member or friend worth £1500 annually.Employee Discount on overnight stays at Village Hotels starting from £35 based on 2 sharing50% discount on Food and Drink purchased on or off shift at any Village HotelExciting training platform with gamified learningDiscounts and cashback offers on many High Street BrandsA range of Well-being and Healthcare benefitsFinancial wellbeing support via Salary FinanceEmployee Assistance ProgrammeFlexible working hoursA fun, supportive and inclusive work environment with loads of Development opportunitiesRegular team events with our BIG People days monthlyExcellent Reward and Recognition Incentive schemesMonthly well-being programme for all employees to support your mental healthAnniversary rewards for key milestones of serviceHoliday Purchase schemeBirthday day offElectric car salary sacrifice scheme*T&C’s apply based on your contractWhat we need from you…-A natural ability to interact with all types of people, use the effective selling techniques and a belief in sales through service
-A passion for leisure, fitness and customer service
-An ability to understand the individual needs and wants of our members and tailor your service and communication around them
-A drive to achieve and exceed targets
-A team mentality, forming great relationships within leisure and other departments**Please note - All offers are subject to a successful DBS check in this role**Come and be part of something new & something special - Work, Grow & Play the Village Way!About Company: "Manchester, once referred to as ‘Cottonopolis’ thanks to its most famous export, is now a post-industrial hub of culture and creativity. It’s famous for its rich musical heritage and famous football rivalry, but more than that, it’s a place with fantastic nightlife, stunning art galleries and a restaurant scene rivalling all other major UK cities. For independent café’s and bars, head south to the vibrant neighbourhoods of Didsbury and Chorlton. Or for something the kids will love, head to the Museum of Science and Industry."

Village Hotels