FSQ Manager

• Executing the global and EMEA food safety and quality strategic plans across multiple product categories.
• Collaborating with and managing licensees to ensure compliance with global food safety standards from sourcing through to store.
• Supporting suppliers, distribution centres, and EMEA stores in maintaining safe, legal, and compliant operations-minimizing regulatory and reputational risks.
• Engaging with internal teams and external partners to strengthen understanding of product safety and quality, while identifying opportunities to build capability and foster a culture of compliance.
• Championing and embedding a culture of safety and quality across the business.
• Translating complex legal and technical information into clear, actionable risk communications.
• Applying a risk-based approach to managing responsibilities and decision-making.
• Leveraging data, insights, and risk management strategies to drive continuous improvement across the supply chain.
• Staying current with regulatory changes, technical advancements, emerging risks, and industry trends.
• Building strong, trust-based relationships with suppliers, distribution centres, and store teams-providing coaching and guidance to support compliance.
• Taking ownership of professional development by engaging with external experts, industry bodies, suppliers, and strategic partners.
• Leading product incident management and resolving complex, large-scale quality, safety, and regulatory issues-ensuring timely and effective resolution.
• Monitoring QA metrics, systems, and programs to identify and act on opportunities for technical and operational improvement.
• Implementing and maintaining product safety and quality standards, procedures, and tools-ensuring business partners are accountable for compliance. This includes reviewing PAT plans for initial production, supplier QMS, and performance reporting.

• Proven expertise in food safety and quality assurance within QSR.
• Strong knowledge of regulatory requirements and industry standards in London.
• Experience with auditing processes and corrective action implementation.
• Excellent organisational and analytical skills to ensure effective quality management.
• Ability to work collaboratively across departments and with external stakeholders.
• Relevant qualifications in food safety, quality assurance, or a related field.

• Competitive salary.
• Permanent role with opportunities for career development and progression.
• Comprehensive benefits package (details to be confirmed).
• A chance to work abroad for up to 4 weeks per year.
• Based in West London, offering a vibrant and dynamic work environment.

Michael Page