Hire Desk Controller role based in Harlow with a well-established hire company – excellent hours, no weekends, and a supportive team.Benefits:Salary: £28,000 – £32,000 per annumMonday to Friday only – no weekend work requiredWorking hours: 07:30 – 17:00 with a 1-hour unpaid lunch break23 days holiday plus bank holidaysStable, growing company with long-term career prospectsFriendly and experienced team environmentImmediate interview availability – quick turnaround for the right candidateJoin a leading hire company as a Hire Desk Controller within their busy Powered Access division based at their depot in Harlow. As a Hire Desk Controller, you’ll play a key role in coordinating hire contracts, managing customer bookings, and ensuring the smooth day-to-day operation of the hire desk.Responsibilities include:Managing incoming customer hire enquiries (phone/email)Raising hire and off-hire contracts using Syrinx softwareScheduling equipment deliveries and collectionsCoordinating with the transport team to route Powered Access deliveriesBuilding strong relationships with clients and internal teamsMaintaining accurate records and ensuring data entry is up to dateProviding exceptional service under pressure in a fast-paced environmentThe company:Well-established independent hire business covering London, Essex and the SoutheastOffers a full range of Powered Access, Plant, Tool Hire and Welfare UnitsKnown for exceptional customer service and reliable hire solutionsInvests in modern equipment and values long-term client relationshipsFamily-run with strong values and an experienced management teamTo be successful in this role, you may have worked as a: Hire Desk Controller, Hire Coordinator, Hire Administrator, Access Hire Controller, Rental Controller, Internal Sales Coordinator, Hire Desk Advisor, Customer Service Administrator, Plant Hire Coordinator, or Tool Hire Controller.Ready to bring your skills to a team that values what you do? Apply now to be considered for this Hire Desk Controller role in Harlow and take the next step in your hire industry career - Alternatively, call Tyler on 01933 667224 or email directly to tyler.silsby@pathrecruitment.com