Parts Advisor - Automotive (Cardiff)

• To process the daily cash paperwork and prepare banking including petty cash and maintain accurate filing systems.
• To ensure cash/cheques banked on a daily basis.
• To monitor stock movements and deliveries. To raise invoices/credit notes accurately.
• To ensure payment for goods is received accurately and/or credit approval obtained.

• To actively sell (face to face and over the telephone) and promote all trailers/parts/associated equipment ensuring correct procedures are followed.
• To serve customers politely and efficiently either at the counter, off site, on the telephone, providing professional and timely advice on trailers/services and towing accessories.
• To advise and take orders for trailer hire and towbar fitting updating the diary accordingly. To liaise with the workshop team as required.
• Ensure all stock orders received are shelved at the earliest opportunity and are updated and maintained regularly to maximise customer interest.
• Liaise with the Store Workshop to ensure they are kept supplied with a steady workload. To perform Workshop duties as and when required.
• To be trained and drive a Forklift Truck as required.

• Successful candidates must have experience in a customer facing role such as trade counter, parts advisor, service desk, etc.
• We are looking for people who have previous experience in the trailer/motor trade/hire industry whose skills will be transferrable into this business.
• Candidates will need to be happy working to sales targets and have superb communication skills.
• A full driving licence is essential for this role as you may be required to deliver stock to customers.

Totec Recruitment