
Network Development Manager
- London
- Permanent
- Full-time
- Manages and develops critical banking and network partnerships, with a focus on driving and executing joint initiatives and helping launch and manage new offerings benefiting Thunes' users
- Leverage industry knowledge to craft thoughtful partnerships and product strategies with banks and networks, partnering with business development and various stakeholders (including risk, product, engineering, compliance, legal, and treasury)
- Continually drive revenue within accounts through cross and up sell opportunities
- Steers, in conjunction with Business Development team, banks and FI's to execute deals supporting that strategy and help ensure that there is a proper execution plan in place
- Gather inputs from and co-ordinates with internal stakeholders (including risk, compliance, product, engineering, treasury) on creation and execution of partner strategy
- Acts as trusted partner ensuring account retention, contractual health, well-being, and maximum satisfaction of clients
- Leverages significant industry experience to Thunes' internal teams; composes holistic network strategy and advances that strategy with FI's
- Ensures all specific reports and records are completed within timeframe, including utilisation of CRM tool with precision, sharing timely feedback to line manager about performance, sales activity, account management status and strategy planned
- Initiate and maintain strong working relationships with colleagues and customers to ease communication channels and facilitate resolutions for issues, ensuring satisfaction amongst existing accounts resulting in positive account retention
- Bachelor's degree
- At least 5+ years of network partnerships and business development experience working with financial institutions and payments companies across the region
- Track record of top commercial performance in a Payments business with proven ability to grow revenue share
- Excellent negotiation skills with the tenacity to drive commercial value in upsell and cross sell scenarios
- Should be able to manage multiple stakeholders, including compliance, legal, solutions delivery, treasury and finance
- Strong negotiator and ambitious on what Thunes should try to do with their network partners and how Thunes creates value and differentiation
- Has broad and complex first-in-kind deals experience with top financial institutions, interfacing with C-Level executives
- Operationally focused, with an ability to see a deal through to success, far beyond signing, leading teams through execution by using planning, metrics, and organisational structures
- Strong decision maker, able to prioritise and guide teams through competing demands and complex problems
- Being able to develop network partnerships across Europe
- Proficiency in English, any other languages are a plus