Birmingham - Service Engineer - Fire & Security Systems

Cento

  • Birmingham
  • Permanent
  • Full-time
  • 20 days ago
Service Engineer - Fire & Security Systems (Fire alarm, CCTV, Access Control, Intruder)
Location: Birmingham
Salary: Competitive + Uncapped commission structureThe key tasks include the following:
  • Carry out all other necessary works required at customer premises in accordance with the Company’s quality standards.
  • Effectively communicate with customers to ensure a good understanding of system and site status.
  • Liaise with service administrators and other internal stakeholders to ensure our service commitments are met.
  • Work to a planned service and maintenance schedule, emergency call out requirements. Issue remedial repairs and minor additions to existing installations in line with service administration guidance.
The systems you will work with:
  • Fire - Gent, Notifier, Advanced, Protec
  • CCTV - HikVision, Avigilon, Dahua
  • Intruder - Galaxy, Texecom
  • Access Control - Paxton, Honeywell, Gallagher
The company we are recruiting for are committed to supporting and developing employees, so if you are interested in the role, please still apply even if your current experience doesn’t match all of the Desirables below.What skills do you need?
  • Experience in servicing and maintaining fire, security, CCTV and access control systems to relevant British Standards.
  • Ability to identify all types of cable associated with fire detection and security systems, and to correctly test and terminate the cable ends in accordance with manufacturers’ instructions.
  • A logical approach to system fault diagnosis and rectification.
  • To always provide outstanding customer service.
  • Excellent verbal and written communication.
What technical knowledge do you need?
  • Understand the basic building services to test cause and effect of fire alarm interfaces.
  • A comprehensive understanding of the causes and cures of fire, intruder, CCTV and access control problems, including an ability to recommend changes to practices and processes that may cause false alarms as well as recommending changes to the systems.
  • Basic Electrical Safety training (ECA).
  • Manufacturers training with a minimum requirement of Notifier and Gent equipment in respect of servicing.
What you'd get:
  • Salary - Competitive in Industry plus our uncapped engineer commission scheme
  • Holiday - 23 days which increases with service, plus bank holidays
  • Employee Discount Programme - Discounts and cashback across over 800 national retailers
  • Pension scheme - Via Royal London
  • Company vehicle - With fuel card
  • Paid overtime and travel time (minus 30 minutes each way)
  • Employee referral scheme – earn up to £2,000 for each employee you bring in
  • Life Assurance
  • Employee Welfare assistance programme
  • Equal Opportunities in Practice

Cento