
Account Manager, Enterprise
- London
- Permanent
- Full-time
- Manage and develop long-term partnerships with some of the biggest brands in the world
- Increase renewal rates
- Manage relationships with account users regarding engagement and product adoption in order to exceed commercial targets
- Identify and lead up-sell opportunities to drive new business growth through greater advocacy and reference-ability
- Influence future lifetime value through higher product adoption, customer satisfaction and overall engagement
- Minimum 5 years experience of sales or account management in customer-facing roles (SaaS background preferred)
- Experience in working with Enterprise accounts
- Strong understanding of the digital marketing space
- Excellent communication and presentation skills
- Ability to influence, confidently handle objections, and resolve customer issues
- Experience client-direct sales and/or account management, and be highly successful at running consultative sales processes in large, complex prospect organizations
- Experience in presenting to and interacting with senior management of prospect organisations
- Deep understanding of value drivers in recurring revenue business models
- Team player able to effectively interact with colleagues and business partners across the company.
- Fluency in English is essential, any other European languages will be advantageous