Customer Solution Advisor
- St Ives, Cambridgeshire
- Permanent
- Full-time
Salary: Up to £28,000 OTE | Hours: Monday–Friday, office-based (usual office hours)Are you a customer service advisor looking to take the next step into sales? If you have experience with upselling, cross-selling, or a desire to move into sales from your previous role, this is the perfect opportunity for you!Our client is launching a brand-new Customer Solution Sales Team within their vibrant and busy call centre in St Ives. This is a fantastic chance to join a growing team and be part of something exciting from the very start.Start Date: 15th September
Interviews: Scheduled for next weekWhat You’ll Be Doing:Handling inbound and outbound customer enquiries professionally and courteouslyBuilding rapport to understand customer needs and recommend suitable products or servicesConfidently handling objections and turning interest into confirmed salesFollowing up on leads, quotes, and opportunities to maximise conversion ratesMaintaining accurate records of all customer interactions and sales activity in the CRMWorking closely with colleagues to achieve team targets and KPIsMeeting or exceeding individual performance targetsSkills & Experience:Retail sales experience, customer service sales experience, fundraising, or any sales-related background is desirableStrong communication skills with the ability to influence and persuadeResilience and a positive attitude towards achieving targetsGood organisational skills and attention to detailAbility to work well under pressure in a fast-paced environmentProactive, self-motivated, and results-driven personalityIf you’re ready to step into a sales-focused role, build your career, and join a dynamic, supportive team, apply now to be considered or give Kara at Interaction Recruitment a call on 01733 558877 or 07976451423 to hear more!INDPB