
ServiceNow Developer
- London
- Permanent
- Full-time
- Develop and configure ServiceNow's Strategic Portfolio Management (SPM) suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other domains.
- Create and maintain business rules, client scripts, UI policies, flows, and integrations.
- Collaborate with stakeholders to gather requirements and translate them into scalable technical solutions.
- Participate in Agile development cycles, including sprint planning, reviews, and retrospectives.
- Ensure solutions adhere to ServiceNow best practices, coding standards, and platform governance.
- Support platform upgrades, patching, and performance tuning.
- Troubleshoot and resolve technical issues and defects.
- Proven experience developing on the ServiceNow platform in a professional setting.
- Proficiency in JavaScript, Glide API, and ServiceNow development tools.
- Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers.
- Solid understanding of ITIL processes and service management principles.
- Strong problem-solving and communication skills.
- Professional proficiency in English (written and spoken).
- Security Clearance: MOD SC clearance is required for this role. Candidates who already hold SC, or who have dual clearance with another government body, are welcome to apply.
- ServiceNow Certified System Administrator (CSA).
- One or more Certified Implementation Specialist (CIS) certifications (e.g., SPM, ITSM, HRSD, CSM).
- Experience with Flow Designer, App Engine Studio, or Performance Analytics.
- Exposure to Agile/Scrum methodologies.