Trainee Sales Consultant
- Milton Keynes
- Permanent
- Full-time
- Competitive basic salary and annual bonus
- Salary sacrifice car scheme available to all employees
- Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
- 2 Volunteering days per annum
- Private medical insurance, with employee paid cover
- Enhanced maternity, paternity and adoption leave
- Competitive pension scheme through salary sacrifice
- Life assurance at 4 x your annual salary
- Share save and share incentive schemes
- Employee rewards portal with many more benefits…
- Behave in line with our company values – Integrity, Caring and Quality
- 5 GCSEs / GCE including Mathematics and English (at C grade or above).
- Experience working in a customer facing role.
- Experience in generating leads and sales through telephone-based business development.
- Proven track record of achieving sales targets
- Strong negotiation and sales skills
- Excellent administration and organisational skills
- Good planning and organisational skills
- Excellent communication skills
- A friendly, trustworthy and professional attitude
- Patience and ability to remain calm under pressure
- Hold a full driving licence
- Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales across all sites within the designated sales HUBs
- Support with the creation and delivery of informative and clear Virtual tours of sites and house plots to all customers within the designated sales HUB
- Assist with any implementation of new innovation in fulfilling the business targets on new home sales across all sites within the designated sales HUB.
- Support the Sales Consultants with customer negotiations to ensure the best sales outcome for the business
- Travel to all sites within the specified sales HUBs area to undertake pre booked customer appointments as required
- Develop a detailed knowledge of all Bovis Homes and Linden Homes house types and plots available and upcoming within all sites within specified HUB to ensure each customer is given every opportunity to purchase a new home
- At all times follow the sales process as set out in the Sales induction training and development and Procedure Guide with every customer.
- Assist with the proactive selling of all types of customer extras across all reservations to drive additional profit for the Company as required
- Ensure every customer contact is recorded on the relevant IT system and in line with GDPR
- Support the Sales Consultants in ensuring that customers are kept fully and regularly informed of the progress of their purchase
- Develop a detailed knowledge of all relevant purchase assistance schemes, alternative site and house type options as directed by the Company, to ensure every customer is offered a bespoke choice of sales and purchase options for them
- Develop a detailed knowledge of all relevant components of the Sales Progress to effectively and efficiently progress properties from reservation thorough to exchange and completion, liaising with partnered IFAs and solicitors
- Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations.
- Support colleagues within all sales HUBs to ensure all aspects of the sales process are completed to the required standard with all customers.