Senior Paralegal
- Manchester
- Permanent
- Full-time
- Fee earning end to end case work including being responsible for your own cases allocated in accordance with resourcing thresholds, to include some more complex matters, under supervision.
- Preparation of documentation, liaising with clients, customers (as and when required), third parties to progress cases through the appropriate process within SLA
- Drafting correspondence
- Reviewing incoming correspondence from third parties
- Managing key dates
- Ensuring Peppermint system is accurately updated to allow data capture and MI to be produced
- Responsible for delivering an excellent client service through case management
- Full financial management of matters with high level of financial hygiene specifically in relation to billing,
- Play an active role in continuous improvement and change within relevant team and support the Senior management team in that respect.
- Undertake work within the regulatory and industry frameworks, policies and procedures.
- Maintain a culture of positive behaviour and role modelling within the team.
- Operate at a competency level which means you are a Subject Matter Expert.
- Degree, previous paralegal or equivalent experience
- Excellent communication skills (both oral and written)
- Accuracy, good organisational skills, ability to operate in a fast paced environment and flexibility
- Good knowledge of Word and Outlook is required and experience in Excel, PowerPoint,
- interwoven would be beneficial
- Desirable, but not essential, are proficient Excel skills (with basic and vlookup formulas, pivot tables, pivot charts & managing large spreadsheets) and the ability to export data to other spreadsheets and charts efficiently, whilst also being able to put together easy-to-read analysis