Account Handler – Real Estate / Property Owners
- London
- £45,000 per year
- Permanent
- Full-time
- Prepare renewal reports, market submissions, and presentations
- Secure competitive quotes for new and renewal business
- Diligently check policy documentation
- Oversee premium tracking and credit control, escalating issues when necessary
- Act as a primary client contact for coverage queries, policy changes, and risk guidance
- Check and validate policy documents in line with regulatory standards
- Advise on insurance and risk management in collaboration with the account team
- Coordinate global insurance programmes, liaising with international partners
- Build strong relationships with clients, insurers, and third-party stakeholders
- Identify opportunities to improve service and add client value
- Support insurance administrators and resolve complex client queries
- Provide feedback in insurer review meetings
- Liaising regularly with clients, underwriters, and internal colleagues to manage renewals, adjustments, and queries
- Preparing detailed documentation and ensuring all files are audit-ready
- Participating in internal and client meetings
- Following up on outstanding premiums and supporting credit control efforts.
- Maintaining accurate CRM records and documentation
- Assisting the wider account team with strategic planning and major client developments
- A minimum of 2 years’ insurance experience, ideally in a broker setting as an Account Handler within any line of business
- Experience with real estate clients-particularly commercial property owners or managing agents-is highly desirable
- Cert CII is preferred