
GWS Operational Excellence Program Support Lead
- Newport
- Permanent
- Full-time
- Identify and implement process improvements with a critical focus on “Key performance indicators”, “Internal Risk Assessment programs” and “Data” (both integrity of and analysis”,
- Support key internal partners and some wider KLA business groups (Facilities Global Engineering, IT and Software and Field Service organisation).
- Drive the design and implementation of new business processes with organizational context and priorities in mind.
- Monitor, measure, and analyse the efficiency of new initiatives and processes, adjusting as needed.
- Work closely with operational leaders and other teams to find opportunities for process enhancements.
- Provide training and guidance to teams on new processes and how to identify improvement opportunities.
- Develop and implement further operational excellence improvement programs.
- Lead cross-functional project teams to drive process improvements.
- Establish and support key performance metrics and dashboards for monitoring operational performance.
- Assist in facilitating organisational change by leading and supporting operational and global initiatives within GWS.
- Support internal GWS process development (with focus on standardisation, compliance, regulations, and operational & business standards (including ISO and equivalent).
- Proven experience in operations management and a keen understanding of Lean Six Sigma methodologies.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to lead and manage cross-functional projects.
- Strong organisational and time management skills.
- Ability to work independently and as part of a team
- Good project management skills
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Collaborative and supportive work environment.
- A bachelor's degree or equivalent experience in business, engineering, or a related field of work
- Certification in Lean Six Sigma or other relevant methodologies.
- Experience in a similar role within manufacturing industries.
- Knowledge of industry-specific regulations and standards.
- ISO process and auditing
- Statistical analysis skills
- Technical focus (Semiconductor or Pharmaceutical is preferable) – clean room experience is an advantage.
- Software packages including Power BI, Project Management software, SharePoint, Dashboards & MS office suite
- Excellent analytical, problem-solving, and project management skills