Working alongside the busy stoma care department, the successful applicant will be working within the stoma care team undertaking general admin tasks, answering phone calls, documentation ,ordering stock, uploading patient details,Main duties of the job
To ensure that office and clerical duties are completed accurately and in a timely manner.
Dealing with enquiries either by telephone, email or face to face.
To comply with the Code of Confidentiality and Data Protection Act.
About usAll new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.DetailsDate posted01 September 2025Pay schemeAgenda for changeBandBand 2Salary£24,169 a year per annum pro rataContractPermanentWorking patternPart-timeReference number408-25-571Job locationsArrowe Park HospitalUptonCH49 9PEJob descriptionJob responsibilitiesPlease see attached Job Description for further information about the Administrative Assistant position available at WUTH. Job descriptionJob responsibilitiesPlease see attached Job Description for further information about the Administrative Assistant position available at WUTH.Person SpecificationQualifications, Specific Experience & TrainingEssential
5 GCSE's including maths and English or NVQ Level 2 in administration
Previous experience working in an administration role
Desirable
Previous experience working in the NHS
Previous experience working with information systems/databases
desirableEssential
previous experience in health care setting
Knowledge and SkillsEssential
Good communicator with a customer focused approach
To possess good organisational skills with the ability to prioritise workload
Desirable
Knowledge and understanding of data protection and confidentiality
Ability to work independently and as part of a team
Polite telephone manner
Personal AttributesEssential
Self-motivated
Good timekeeper
Desirable
Ability to be sensitive and empathic
Person SpecificationQualifications, Specific Experience & TrainingEssential
5 GCSE's including maths and English or NVQ Level 2 in administration
Previous experience working in an administration role
Desirable
Previous experience working in the NHS
Previous experience working with information systems/databases
desirableEssential
previous experience in health care setting
Knowledge and SkillsEssential
Good communicator with a customer focused approach
To possess good organisational skills with the ability to prioritise workload
Desirable
Knowledge and understanding of data protection and confidentiality
Ability to work independently and as part of a team
