Claims Handler

Stride Resource Management

  • Chislehurst, Greater London
  • £30,000 per year
  • Permanent
  • Full-time
  • 22 days ago
  • Apply easily
We are delighted to present an opportunity for an experienced Claims Handler to join a well established Insurance Brokers based in Chislehurst. This is an exciting opportunity for an experienced Claims Handler to join a well established team of Motor Claims Handlers.Key Responsibilities:
  • Manage claims predominantly consisting of Motor, Liability and Commercial claims.
  • Working closely with insurers, TPA's and Loss Adjusters to settle claims in a timely manner.
  • Maintain an efficient diary system for claims and ensure follow-ups are conducted as needed.
  • Manage claims on a cradle to grave basis.
  • Resolve any customer complaints within 48 hours of receipt of claims, or refer to compliance team to resolve.
  • Generate claims MI and reports when required.
Experience & Skills:
  • You will be an experienced Claims Handler, with experience of dealing with Motor claims an essential requirement.
  • You will demonstrate strong negotiation and influencing skills to ensure the best outcome for your clients.
  • Ideally you will have experience of using Acturis previously.
  • Highly organised with excellent time management and attention to detail.
  • Positive, proactive attitude with a natural ability to problem-solve and multitask.
  • Cert CII qualified would be ideal but not essential.
This role will be based within their office in Chislehurst 3 days a week, with working from home 2 days a week allowed once you have passed your probation period. To be considered you would need to be able to commit to commuting to the office 3 days a week minimum.

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