Customer Service Admin
- Ryton-on-Dunsmore, Warwickshire
- Temporary
- Full-time
Location: Ryton upon Dunsmore, Warwickshire
Contract Type: Full-time, Temp -Perm
Salary: £12.50PhrAs a Customer Service Administrator, you will be the first point of contact for our customers, providing exceptional service and support. You will handle a variety of administrative tasks to ensure smooth daily operations, including managing inquiries, processing orders, and assisting with any customer-related queries.Key Responsibilities:
- Responding to customer inquiries via phone, email, and online platforms
- Managing customer orders, ensuring accurate and timely processin
- Resolving customer complaints or issues in a professional manner
- Maintaining accurate customer records and updating databases
- Coordinating with other departments to ensure customer needs are met
- Handling administrative tasks such as filing, document preparation, and reporting
- Ensuring a high level of customer satisfaction through excellent communication and support
- Running customer reports, validating and correcting anomalies prior to sharing data Investigating and resolving invoice discrepancies Updating customer contracts on the Sales Order system and ensuring customer & suppliers information is kept up to date
- 1 + Years expierence in Customer Service / Admin or logictics enviorment
- Understanding of Supply Chain
- Understanding of Micrsoft Word & other packages
- Good English and Math Skills