Technical Account Manager
- London
- £20.00-25.00 per hour
- Temporary
- Full-time
Pay: £20-25 per hour (flexible depending on experience)
Duration: 2 months (22nd September - 28th November)
Hours: Monday - Friday, 8am-5pm (1-hour unpaid lunch break)
Potential: Possibility of extension or temp-to-permPosition OverviewWe are seeking an experienced Technical Account Manager to join our team on a temporary contract. The successful candidate will take ownership of the technical and operational management of MEP systems within a critical environment, ensuring compliance, uptime, and high levels of service delivery. You will lead a team of 8-9 engineers, manage specialist vendors, and act as the primary technical contact for both internal stakeholders and the client.Key Responsibilities
- Lead, motivate, and manage a team of engineers and specialist vendors to deliver all contractually required outcomes.
- Oversee the day-to-day operation of installed MEP systems, including corrective, planned, and reactive works.
- Act as technical authority for engineering activities, ensuring best practice, safety, and compliance.
- Manage statutory compliance (logbooks, safety standards, and certifications).
- Take responsibility for CMMS (Computerised Maintenance Management System) tasks, ensuring PPMs and reactive work orders are completed.
- Ensure adherence to SLA requirements and change management processes for all critical works.
- Attend and contribute to weekly operations meetings, monthly and quarterly report meetings, and client updates.
- Compile and deliver engineering reports, including MEP asset reliability and risk registers.
- Monitor financial performance of the account, identifying opportunities for efficiency and improvement.
- Lead incident and near-miss reporting, ensuring after-action reviews and continuous improvement measures.
- Actively participate in escalation and emergency response procedures when required.
- Previous experience in a critical environment (e.g., banking HQ, data centres, or similar).
- Strong technical engineering knowledge (Mechanical/Electrical bias) with proven ability to manage MEP systems.
- Demonstrable leadership experience, with ability to manage and motivate a team.
- Excellent communication skills, with ability to engage confidently with clients and internal teams.
- Strong IT and reporting skills, including CMMS and MS Office.
- Ability to perform under pressure in a dynamic environment.
- HNC/HND in Electrical/Mechanical Engineering.
- C&G Pts. 1 & 2, or equivalent.
- 18th Edition IEE Wiring and Installation.
- HV/LV Authorised Person training (or willingness to attend).
- IOSH Managing Safely or NEBOSH equivalent.
- ILM 3/5 or equivalent leadership training.
- Competitive hourly rate (£20-25 per hour).
- Work for a key client within a critical environment.
- Convenient central London location - close to Moorgate and Liverpool Street.
- Gain valuable experience with potential for contract extension or permanent employment.