
SW Resident Engineer - JLR Project
- Chelmsford, Essex
- Permanent
- Full-time
- Support the Chief Engineer and Project Manager for SW Planning and Technical Activities and coordination with the customer priorities, as well as technical program support.
- Establish and maintain a good and effective Customer relationship:
- Liaison between customer and Visteon.
- Coordination of customer feedback with internal Product Deliveries teams.
- Interface between Customer, Systems, Program Management, SW Organization, Functional Validation, and wider Visteon groups ( Manufacturing, Product Assurance). Understand and convey the Customer’s development priorities and specifications to the SW Team to support Quarterly Business Results and Sprint planning.
- Create and plan work packages for the SW Development Team implementation (including Systems and Functional Validation teams).
- Triage, assign, and prioritize defect fixes.
- Unblock Impediments for the SW Development team.
- Attend / Coordinate / Present at Customer meetings as required.
- Develop a working knowledge of the product line and vehicle line to be able to support the customer's needs.
- Support the Chief Engineer and Project Manager to drive the delivery of the SW team deliverables. * Engineering Interface:
- Participate in Visteon Product Delivery team meetings (Whiteboard, Change Control Board, Peer Reviews, Project, Tracking and Oversight, Technical Design Reviews, etc.).
- Support change control process for Customer requested changes (Design Change Requests) as required.
- Provide technical interpretation and context to Product Delivery/SW teams from the customer.
- Support SW release readiness discussions – testing input and customer risk representation.
- Support the Visteon Problem Resolution System and prevent the recurrence of actions.
- Support the SW team with defect management and prioritization activities.
- Support interpretation of validation results.
- Quality
- Support the closure of all Customer issues via their system within the time required.
- Timely completion of software milestones with minimal delays.
- Reduction in post-release issues and improved release stability.
- Positive feedback from internal and external stakeholders.
- Resolution of escalations and alignment on key decisions.
- Successful rollout and adoption of core operational processes.
- Improved speed and efficiency in issue resolution and change handling.
- Increased cross-functional alignment and reduced delivery bottlenecks.
- High completion rate of action items from coordination meetings.
- Consistent delivery of clear, actionable program status updates.
- Early identification and mitigation of risks through reporting tools.
- Establish effective communication and collaboration with key stakeholders.
- Support the timely and quality delivery of initial software milestones.
- Set up and optimize issue tracking and resolution processes.
- Align planning cycles with business and customer priorities.
- Implement a clear process for managing change requests.
- Facilitate regular cross-functional coordination.
- Develop tools or reports to monitor delivery progress and risks.
- Engineering or project management Degree, or recognized equivalent experience.
- Experience in Product Development Engineering.
- Experience in Software Development Activities
- Experience with products with a high level of software content and complex customer requirements.
- IT literate, including MS Office, MS Project.
- Good Collaboration and communication skills;
- Takes action to resolve obstacles impacting the Project.
- Takes responsibility and shows accountability to ensure personal, project, team, and Visteon’s goals are met.
- Meets commitments or informs stakeholders.
- Able to comfortably manage multiple tasks and assignments.
- Comfortable dealing with direct OEM customer interface and requests daily.
- Collaboration;
- Team Spirit;
- Problem-Solving;
- Critical Thinking;
- Result Orientation.
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