Group Travel Specialist - Dutch/German speaking
Diversity Travel
- Manchester
- £22,000-25,000 per year
- Permanent
- Full-time
- Providing a variety of quotations to customers for educational, group and conference travel where possible and working with airlines, DMCs and 3rd party suppliers negotiating the most cost-effective group rates for our customers whilst maximizing yield
- Analysing customer needs, finding suitable products and creating trips to match requirements
- Building new and maintaining positive relationships group leaders
- Working with Educational Development Executives to maximise opportunities and pass on relevant leads
- Meeting and exceeding personal objectives, including, sales, revenue, conversion and productivity targets
- Managing a portfolio of existing clients and accounts
- Fluent in German or Dutch
- Experience building trip itineraries or tailor-made travel, ideally in but not limited to group travel or events. Working with airlines, DMCs and 3rd party suppliers negotiating the most cost-effective group rates for our customers
- Excellent travel industry and worldwide travel knowledge having preferably travelled extensively
- Ability to influence and develop working relationships with customers, suppliers and colleagues
- Good numeracy and communication skills.
- Good level of IT Skills, with experience of Microsoft Excel, Word and Outlook.
- Excellent organisational skills and the ability to work under pressure
- German or Dutch language skills highly desirable to support our European business partners
- Basic salary between £22k-£25k (dependant on experience) plus £7k uncapped commission structure
- Opportunity to work flexibly between office and home
- 23.5 days holiday (plus bank holidays), rising to 24.5 days after 12 months service
- Option to buy or sell additional annual leave
- FAM Trip Incentives
- Employee Assistance Program
- Healthcare Cash Plan
- Excellent opportunities for internal progression
- Pension
- Life Assurance
- Season ticket loan
- Discounted staff travel
- Cycle to Work Scheme
- Central Manchester office