Tech Infra Program Manager, Ops Tech Solutions - Deployment
- London
- Permanent
- Full-time
- Develop and manage IT projects from beginning to end, including project scope, timeline, capacity planning, resource allocation, and project execution.
- Provide project management and direction to ensure the project team has a clear understanding of timelines, risks, escalation path and roles/responsibilities they will undertake within the project team.
- Act as an escalation point for the project team and project stakeholders.
- Maintain knowledge regarding hardware and equipment standards
- Proactively manage change control and communicate impact in project scope, identify risks & issues, and devising contingency plans.
- Identify and manage project dependencies and critical paths.
- Plan and schedule project timelines and milestones.
- Provide on-site monitoring and enforcement of installation schedules and vendor quality.
- Daily collaboration with internal and external stakeholders.
- Update or develop documentation on processes that are critical to successfully implementing your projects.About the team
The Global Ops Tech Solutions Deployment organization manages a complex suite of projects and programs and is responsible for strategic initiatives that cross business teams and operations groups within Amazon Fulfilment. Our projects deliver on the solutions that power the physical fulfillment of our customers' orders. This includes management of site launches across the globe and directly supports shipping packages to millions of Amazon.com customers across the world.BASIC QUALIFICATIONS- Understanding of core IT infrastructure and service concepts.
- Bachelor's Degree from an accredited university or equivalent.
- Project management training, PMP or Prince2 certification or equivalent.
- Ability to travel frequently within region and Internationally (25%)
- Fluent in EnglishPREFERRED QUALIFICATIONS- Advanced-level knowledge in one or more of the following: LAN, WAN, Wireless, Telecommunications, Systems Administration, Low voltage data cabling, or data facilities technologies.
- Exemplary communication skills, managing conflict, escalations, negotiating compromise and influencing others.
- Demonstrated ability to work in a fast-paced, ambiguous environment while prioritizing and managing multiple responsibilities.
- Demonstrated experience communicating effectively across organizational structures and multiple management levels.
- Ability to successfully facilitate collaboration across multiple functions, departments, and levels, and serve as a role model for teamwork.
- Site build experience of IT infrastructure (WLAN, LAN, end user equipment) in retail, distribution, logistics or similar.
- Experience with procurement of IT equipment.Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.