Ward Higher Clerical Officer (Maternity/Neonatal)

NHS Scotland

  • Wishaw, North Lanarkshire
  • Permanent
  • Part-time
  • 8 days ago
The RoleThe role will be to provide a high quality administrative service for medical and nursing staff. Exchange information with patients and staff on the admission, transfer and discharge of patients both verbally and in written formatProvide an admin & clerical service including typing, reception duties and scanning to both clinical and non-clinical staff. This includes both hospital and community based midwifery / neonatal nursing teams within and out-with NHS Lanarkshire, medical staff and consultants.Provide admin cover in maternity / neonatal ward areas and internal offices.Provide support by training new and existing admin staff as well as ward staff in IT systems.Day to day maintenance of department requirements to ensure smooth running of department.NHS LanarkshireHave you always wanted to work with NHS Lanarkshire? Then this might be the opportunity for you to join Team Lanarkshire!Here at NHS Lanarkshire, we put the patient at the heart of everything we do. Each colleague within the organisation plays a key role in how we deliver our healthcare services.We proudly serve a population of 655,000 across rural and urban communities in both North and South Lanarkshire. NHS Lanarkshire is comprised of Acute Services (which currently provide hospital based services over 3 main sites), Corporate & Property & Support Services, North and South Lanarkshire Health and Social Care Partnerships which provide integrated primary healthcare and social care services to local communities and surrounding areas.What we'll need you to bring
  • SVQ Level 2 or equivalent with additional experience in an administration healthcare role.
  • Knowledge of administrative procedures and systems, some of which are routine and non-routine activities such as answering queries, task related problem solving acquired through experience and training.
  • Proficient in using various software packages including specialist maternity and neonatal systems such as Badger Electronic Maternity & Neonatal Records, Scottish Birth Record and TrakCare.
  • Understanding of a range of processes and procedures in accordance with NHSL policies and guidelines.
  • Ability to prioritise work and work using own initiative.
  • Evidence of effective team working and dealing with change frequently.
  • Evidence of strong communication skills with patients, consultants, medical staff members and colleagues.
  • Excellent organisational skills.
  • Evidence of strong competence with relevant IT systems.
Please note for all vacancies where a driving license is required this must be a full UK/EU/EEA license.It would be great if you also have
  • General administrative background with relevant administrative and clerical experience within Maternity and Neonates
  • TrakCare experience
  • Clinical Portal experience
  • BadgerNet Electronic Maternity / Neonatal Record
  • Scottish Birth Receord
  • Excellent interpersonal skills
  • Advanced keyboard skills
  • Flexible approach
  • Team Player able to adapt to change
Contract typePermanentPart Time34.04 hoursPlease note this is a part time post and the salary for this position will be pro-rata.Location and Working PatternThis role will be based in Woman's Services within University Hospital Wishaw.The working pattern for this role - Monday to SundayWhilst this advertisement may be for a specific post(s) in a particular location, applicants who are shortlisted for interview may be considered for similar vacancies in alternative locations.Looking to find out more?If you're looking to find out more, then we would love to hear from you!Please contact Nicola McGrotty, Business Support Manager, Womans Services on Nicola.Mcgrotty@lanarkshire.scot.nhs.ukFor enquiries regarding the application form or recruitment process, please contact Gemma Lowe, Recruitment Administrator on Gemma.Lowe@lanarkshire.scot.nhs.uk (Please remember to include the job title and reference number in your email)Why NHS Lanarkshire?Join us and you will discover a supportive environment where you will have the chance to add to your skills and further your career.Some of NHS Lanarkshire's benefits include:A minimum of 27 days annual leave increasing with length of serviceA minimum of 8 days of public holidaysMembership of NHS Pension Scheme, with life insurance benefits (for more information on the NHS Pension Scheme visit the )Paid sick leave increasing with length of serviceOccupational health servicesEmployee counselling servicesWork-life Balance policies and proceduresNHS Lanarkshire have a range of support services on topics that can impact both on your working and personal life including occupational health, spiritual care and independent counselling. This support can be accessed using the links on this page.Further InformationFor more information on the role, please refer to the Job Description. If you're looking for more information on the recruitment process, organisation or the services we provide, please refer to our information pack, or our .Additional Information for Applicants
  • Posts close at midnight on the indicated date. However, if there are a high level of interest in this position, we may close the advert once sufficient applications are received. Please complete and submit your application early.
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NHS Lanarkshire is dedicated to building a diverse workforce where everyone can thrive, develop, and succeed based on their skills, knowledge, and talent-regardless of race, disability, gender, sexual orientation, or care experience* or any other dimension that can be used to differentiate people from one another.*Care experienced applicants include those who have lived with foster parents, kinship carers, or in residential/secure children's settings.Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply with this requirement may result in your application being withdrawn from the application process.Right to Work within the UKNHS Lanarkshire has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK.We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. UK Visas & Immigration rules are available at .Prospective applicants are encouraged to check eligibility in advance of applying for vacancies in NHS Lanarkshire.Please note that all Band 1 and Band 2 posts are not eligible for sponsorship through the Skilled Worker route.

NHS Scotland