
Sales Manager
- West Midlands
- £40,000-45,000 per year
- Permanent
- Full-time
- Sales management experience.
- Experience developing sales individuals in a customer focussed environment.
- Previous experience working for an automotive retailer.
- Experience of working with similar profile brands.
- Responsible for ensuring our customers receive an exceptional level of customer service promoting loyalty, retention and satisfaction of the brand and dealership.
- Developing sales and marketing plans and budgets to achieve agreed financial, marketing and sales objectives including new cars, accessories, used cars, finance, overheads and all related items.
- Provide coaching and training to sales people to improve their job performance, with particular emphasis on: customer satisfaction, prospecting and customer follow up, sales process, time management and product knowledge.
- Achieving department profitability, finance and customer experience objectives.
- Controlling and monitoring the Sales Executive prospect system ensuring that all information is being entered, updated and used effectively in line with brand and Stratstone requirements.
- Promoting and nurturing a customer care culture delivering care levels consistent with the expectations of the manufacturer and Stratstone
- To monitor trade in the relevant markets and departmental performance, taking action as required.
- Responsible for providing business reports to management.
- Ensuring that within your area of operation all regulations and standards with regards to FCA are adhered to for both Finance & Insurance.
- Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love
- Celebrate your special day with an extra day off on your birthday
- Our industry-leading Family Leave Policies ensure you’re supported when it matters most
- Take a paid day to volunteer and give back to a cause close to your heart
- We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries
- Unlock your potential with tailored training and endless career growth opportunities
- Commute for less with our cycle to work scheme
- Access high street discounts to make the everyday a little more rewarding
- Know someone perfect for Lithia UK? Earn rewards through our internal referral scheme