IT Service Desk Technician

Adria Solutions

  • Alderley Edge, Cheshire
  • £30,000-32,000 per year
  • Permanent
  • Full-time
  • 3 days ago
IT Service Desk Technician – Cheshire - £32kOn behalf of our industry-leading client based near Wilmslow, Cheshire, we are recruiting for an IT Service Desk Technician. As IT Service Desk Technician, you will maintain and enhance the day-to-day running of the IT estate, supporting team members and sites primarily in the UK but also across the globe.The IT Service Desk Technician will be responsible for:
  • Regularly evaluating our IT systems to ensure they meet the necessary business demands.
  • Researching hardware and software technologies to decide if they offer improvements
  • Oversee new system installation and setup and customise them for business needs.
  • Monitoring system performance to ensure everything runs correctly and securely.
  • Anticipating potential issues and identifying solutions
  • Engineer, implement and monitor security measures for the protection of computer systems, networks and information.
  • Upskilling team members about network security and best practices for computer usage.
The IT Service Desk Technician will have the following:
  • Excellent interpersonal and communication skills, along with a proven track record of your ability to lead, motivate, inspire and organise a team
  • Desktop Support – Win 10 & OSX
  • Device management and monitoring
  • ITIL – Focus on Service design/transition and operation
  • IT security – client and server anti-virus, email anti-phishing and anti-spoofing, multi-factor authentication, firewall, web filtering.
  • Office 365 Management and Administration – Experience of the full suite of apps including OneDrive, Yammer & Teams etc.
  • Azure Active Directory – Setup/Deployment/Management
Benefits
  • 21 days Holiday, increasing each year up to 25 days
  • Free Breakfasts
  • Subsidised lunches
  • Pension
How to Apply if you’re Interested in this Job:If this sounds like your perfect role, click Apply without delay!IT Service Desk Technician – Cheshire – Up to £32k

Adria Solutions