Spa TherapistAbout Us:We're committed to driving growth through innovative hospitality by crafting memorable experiences that unite our team, inspire our guests, and strengthen our community.Our vision is to be a pioneering force in hospitality and tourism, empowering people and creating exceptional experiences.Whether you're starting your hospitality journey, changing careers, or expanding your skills, we'll support you to reach your aspirationsWhy Join Us?Our success is driven by our people and our values guide everything we do and you'll help bring these to life every day:Guest - Crafting memories is at the heart of what we doAspirations - Driven by ambition, inspired by excellenceLoyalty - Building lasting relationships, through trust and careGrowth - Positively growing our business and our people for impactOpportunities - Opening doors to progress, learn and leadReward & Recognition - Celebrating success, recognising contribution & rewarding achievementsMomentum - Moving with purpose, adapting with speed and delivery with consistencyAbout the Spa at Galgorm:Our Spa is open to residents and Spa members and offers signature treatments and a unique spa experience including the world-renowned Thermal Village. The Spa at Galgorm is the ultimate in relaxation and luxury wellness as the global winner of the Luxury Hotel Spa award, this places Galgorm Spa & Golf Resort firmly on the map as a world-class destination, beating competition from some of the world's most iconic spa Resorts. Over the last few years, Galgorm received several high-profile global awards including:North East, Scotland and Northern Ireland Spa Of The YearWorld Luxury Spa Awards Luxury Golf Resort SpaWorld Spa & Wellness, Resort Spa of the Year for Western Europe & ScandinaviaConde Nast Johansens Awards for Excellence for Best Spa ExperienceProducts:Exclusively designed for The Spa at Galgorm the menu of signature treatments offers an unparalleled Spa experience using natural luxury skincare from Aromatherapy Associates, SkinCeuticals, and IMAGE Skincare.About the roleAbout the role:The main responsibilities for this position are to work as an experienced massage therapist and member of a friendly and professional team and to deliver a high standard of treatment and customer service to all Spa guests and members.Job Description:The main duties involve but are not limited to;Ensuring that guests/members receive a warm and friendly welcome, provide privacy and focus on exceeding their expectations every time.Performing massages and facials to our guests and members delivering a high standard of treatments.Achieving individual sales targets on spa products.Delivering outstanding customer service and dealing with queries effectively through offering professional advice on products and treatments available.Observing statutory compliance including all Healthworks-related Health & Safety obligations which your manager may identify to you and ensuring you work within agreed regulations by completing registration/consultation cards for every client.The Person:Essential Criteria, applicants must have;An NVQ level 3 qualification (or equivalent) in Beauty Therapy.A proven track record of exceeding retail sales targets and delivering outstanding customer service within the beauty industry.The ability to demonstrate your initiative and have a compassionate, intuitive, caring, and sensitive understanding of clients' needs.Strong interpersonal and communication skills with a proven track record of working within a fast-paced environment.Previous experience or an interest in the Hospitality industry.High standards and the ability to grow and develop others around you and pass on your knowledge.Desirable;1-2 years of experience working in a similar spa environment.Experience in advanced skin treatments.Perks of the job!!We're passionate about service, our guests, and, of course, our people. Whether you are new to Hospitality, fancy a different career path or want to extend your knowledge, Galgorm Collection can offer you an endless amount of opportunities. Why work for us? Click here to find out more!We reserve the right to enhance the criteria to aid shortlisting and, in the event, that we receive large numbers of applications only those that are shortlisted will be contacted.Please be aware that by applying for this post you are consenting to Galgorm Collection processing the information you have provided for the purposes of Recruitment and Selection for this role. Further details are available in our Job Applicants Privacy Policy available on request from our HR department, please contactGALGORM COLLECTION ARE EQUAL OPPORTUNITY EMPLOYERSAbout the companyGalgorm Collection Resort, Northern Ireland's premier luxury retreat. Set amidst 380 acres of lush parkland along the River Maine, this award-winning resort offers a world-class Thermal Spa Village, exceptional dining, and 125 stylish rooms and suites. With a choice of three renowned restaurants, riverside hot tubs, and elegant wedding venues, Galgorm blends modern indulgence with timeless charm, creating the ultimate escape for relaxation, romance, and adventure.Roe Valley Resort, one of Northern Ireland's premier golf and spa resorts. Overlooking its own stunning 18 hole parkland golf course and set amidst the gorgeous surroundings of the Roe Valley Country Park, this 4 star luxury hotel boasts a choice of two quality restaurants and 118 stylish en suite rooms that blend the charm of a country house estate with modern luxuries and conveniences.Required CriteriaDesired CriteriaSkills you'll need
