Other Management

HCPA

  • Watford, Hertfordshire
  • £33,000-35,750 per year
  • Permanent
  • Full-time
  • 1 month ago
About the CompanyCamphill Village Trust is a charity that supports adults with learning disabilities, autism and mental health challenges. Now in our 70th year, our focus on humanity and nature was inspired by our past and remains as key to the Trust’s ethos today. This is reflected in our focus on social and green care integration, valuing everyone’s contribution, enabling personal pathways to development, celebrating the changing seasons, and respecting the rhythm of natural life.We operate in both rural and urban communities, building on our care (social) farming legacy. Our historical focus on enabling potential for people with support needs through farming, organic horticulture and enterprise centred on nature and traditional skills, continues to play to our strengths.We continue to support adults with learning disabilities, autism and mental health challenges to live their best, independent lives. By applying our core values to modern social care, we ensure that our provision remains relevant to supported people and social care commissioners today.Why should I apply for this Service Manager job?Our employee benefits:£33000 p/a rising to £35750 p/a after completing a successful probation period.·
  • 25 days paid annual leave plus statutory bank holidays.
  • For those employees who need to prioritise pay over annual leave, we give employees the option of “cashing in” one week of their annual leave to supplement their pay in January each year.
  • Company sick pay after 1 month starting at 4 weeks and increasing to 12 weeks with service.
  • Life Cover for all employees– which means that everyone’s family will receive a payment if a colleague sadly dies while working for the Trust (subject to the terms and conditions of the cover).
  • Pension scheme, we have the option for employees to increase their contribution to 10% and will receive a 6% contribution from the charity.
  • Access to an Employee Assistance Program with a 24/7 helpline for advice and support, including face-to-face counselling.
  • Employees and their family have access to preferential prices and discounts in store and online for a wide range of goods and services ranging from laptops and other electronic items, holidays, and cinema tickets and a points-based reward/cashback scheme.
  • Induction and training programme for new support workers with support to obtain qualifications relevant to their role.
  • Employees who introduce a friend to work with the charity receive a thank you of £250 through payroll, Terms & Conditions apply.
  • Chance to take part in the Health & Wellbeing Initiatives within the charity.
What does this Service Manager job involve?
  • Ensure staffing rotas and on-call cover meet service needs; participate in the on-call rota.
  • Lead and support assessment and admission of new individuals, ensuring care contracts, funding, and tenancy paperwork are completed.
  • Help maintain service standards aligned with regulations and contracts.
  • Engage supported individuals in shaping service delivery and staffing decisions.
  • Support supervision, annual reviews, and staff development alongside Team Leaders.
  • Assist with recruitment, staff inductions, and performance management, including disciplinary and absence procedures.
  • Ensure all incidents, complaints, and near-misses are properly documented.
  • Act as safeguarding coordinator; report any concerns per policy to the Regional Manager.
  • Keep knowledge current through ongoing professional development.
  • Ensure care and support are person-centred, high quality, and delivered within budget.
  • Maintain updated assessments and plans; liaise with social workers, families, and key professionals.
  • Organise and support community events with people we support.
  • Oversee budgeting and financial management.
Am I the right person for this Service Manager job?Are you a great Service Manager or ready to step up to your next role? Can you inspire and lead Team Leaders and Support Workers? Do you want to be able to make a difference to the lives of people we support?You’ll probably already be a Service Manager, or feel that you’re ready to progress, and are looking for the opportunity to take a higher level of responsibility. You will be ready to manage a number of Team Leaders, providing guidance, direction and support in their role.You’ll be responsible for ensuring that care and support is of a high standard, focused on person centred outcomes and delivered within budget. You’ll ensure that all needs assessments, support plans and risk assessments are kept up to date. There will also be direct engagement and liaison with social workers, family members and key workers as required.Education & QualificationsEssential:
  • Level 3 Diploma in Health & Social Care and be willing to work towards Level 5.
  • You’ll have a good general education and be competent in numeracy and literacy.
Desirable:
  • Level 5 Diploma in Health & Social Care.
Experience & Knowledge
  • You will have previous experience of working within a social care setting supporting adults with learning disabilities.
  • Ideally, you’ll have at least one year at a supervisory level with experience of managing teams, but you may have been in an “acting up” role or ready for the next step into management.
  • Be ready to take responsibility for a number of Team Leaders, providing guidance, direction and support in their role.
  • Be able to lead team meetings with confidence.
  • Familiar with using IT systems to enter and record data including experience in using Excel spreadsheets.
  • Experience of management of finances and budgets would be desirable.

HCPA