
Service Advisor
- Surrey
- £30,000-35,000 per year
- Permanent
- Full-time
The Service Advisor will be the main link between customers and the workshop team, ensuring every customer receives professional, friendly, and efficient service.Key Responsibilities:
- Liaise with customers to schedule and manage service appointments
- Provide accurate estimates and updates to customers
- Coordinate with technicians to ensure timely completion of services
- Maintain accurate records of services and customer interactions
- Uphold the company's commitment to quality and customer satisfaction
- Full driving licence with no more than 6 penalty points
- Previous experience as a Service Advisor in a dealership or independent garage preferred
- Strong communication skills and a customer-first attitude
- Ability to work effectively in a team environment
- Competitive basic salary between £30k-£35k
- In-house training and development opportunities
- A welcoming, family-run business environment
- No overtime, commission, or bonus pressures – just straightforward, fair pay
- Flexible Saturday working arrangements (1 in 2 Saturdays, with option for 1 in 3/4)