Operational Coach - Gifting
- Alconbury, Cambridgeshire
- £30,000 per year
- Permanent
- Full-time
Alconbury
£30,000 per annum
Shifts: Wednesday-Saturday or Sunday-Wednesday (average 38.5 hours per week)Are you passionate about training and coaching others? Do you thrive in fast-paced operational environments where quality and compliance are key? If so, this could be the role for you.I'm currently working with a leading business in the FMCG and gifting sector that is looking to add an Operational Trainer within Gifting to their team. This is a fantastic opportunity for someone with experience in training, coaching, or mentoring within a warehouse, manufacturing, or production setting.In this role, you'll be responsible for delivering onboarding training to new starters, providing on-the-job coaching, and acting as a role model for best practice in food safety, hygiene, and brand standards. You'll also play a key part during seasonal peaks such as Christmas, ensuring that premium hampers and gifting products are prepared to the highest standard.Duties
- Deliver induction training for new starters, ensuring they understand food safety, hygiene, and brand standards.
- Provide on-the-job coaching, guiding colleagues through processes and correcting errors in real time.
- Act as a visible role model, showing best practice in hygiene, product presentation, and professionalism.
- Monitor teams throughout the day to check standards are being maintained.
- Keep accurate training and coaching records ready for audits and compliance checks.
- Support teams during seasonal peaks (e.g., Christmas) by reinforcing standards under pressure.
- Work with managers to identify skills gaps and create development plans.
- Help teams adapt to new processes, technology, and SOPs through structured training.
- Previous experience in coaching, training, or mentoring in an operational, manufacturing, or logistics environment
- Strong knowledge of SOPs, safe systems of work, and compliance requirements
- Confident communicator who can engage and motivate individuals at all levels
- Organised and methodical, with experience keeping accurate training and coaching records