Boutique Leader - Luxury Department Store

Four Seasons Recruitment

  • London
  • £42,000 per year
  • Permanent
  • Full-time
  • 14 days ago
  • Apply easily
Boutique Leader – London£38k - £42kWe are working in partnership with a globally recognised premium lifestyle brand to find an exceptional Boutique Leader for one of their most iconic locations in a luxury department store. This position provides and opportunity for a passionate manger to lead a team in high-profile setting, delivering an elevated customer experience that blends heritage, innovation, and sustainability. This role is responsible for the overall performance and day-to-day operations and will inspire the team to consistently exceed customer expectations, drive commercial success, and bring the brand’s values to life on the shop floor.The Role:
  • Lead, inspire and develop a high performing high-performing boutique team, supporting with training and development and continuously improving the clientelling journey to drive sales.
  • Build strong relationships both internally and externally, from cross-functional partners to the host store and local retail community.
  • Translate commercial goals into actionable KPIs and strategies, working with the department store to create instore events.
  • Create and maintain a culture of premium customer experience, going above and beyond to deliver customer needs, acting as an exemplary ambassador for the brand.
  • Plan and execute local events and product launches to increase brand awareness and footfall.
  • Ensure full compliance with operational and safety standards.
About You:
  • Proven experience in leading teams in a luxury, high-volume retail or premium customer-focused environment.
  • A strong commercial mindset with the ability to drive results through strategic planning and execution.
  • Passionate about customer experience, with an understanding of how to create memorable moments on the shop floor.
  • Exceptional people leadership, interpersonal and communication skills.
  • Ability to act as a brand ambassador, internally and externally.
The Package:
  • £38k - £42k basic per annum
  • Performance related bonus
  • Private Medical Insurance
  • Generous Pension Scheme
  • Complimentary premium product package
  • Structured learning and development, including mentorship opportunities and cross-functional projects

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