
Customer Service Driver (HGV) - Assessor / Trainer
- Darlington, County Durham
- £39,516 per year
- Permanent
- Full-time
- Completing thorough pre-departure vehicle checks and reporting any defects to the Transport Office.
- Verifying all goods are correct and securely loaded before departure.
- Following a set delivery schedule, logging arrival/departure times on a journey sheet or PDA.
- Carrying out essential delivery procedures: product checking, placement, and temperature probing-including unmanned deliveries.
- Keeping communication clear: Report any issues like delays, breakdowns, or delivery concerns promptly to the Transport Office.
- Clean and refuel your vehicle.
- Park as instructed and complete a debrief with the Transport Office.
- Strong foundation in English & Maths (Level 2 or equivalent) - essential for accurate paperwork and communication on the go.
- Up-to-date Driver CPC - you're fully certified and road-ready.
- Solid computer literacy - from route planning to logging deliveries on digital devices, you're confident with tech.
- Hands-on knowledge of vehicles & refrigeration systems - you know your kit and how to keep it running smoothly.
- Clear understanding of EC Drivers' Hours & Working Time Directive - because compliance and safety are non-negotiable.
- Customer Service Oriented: Acts promptly to meet customer needs and ensures a positive service experience - This is more than just a driving job - it's a chance to join a high-performance logistics team where every delivery matters.
Trainer Allowance: £37.71 per week when actively training (min 4 hours training)
Assessor Allowance: £31.26 per week when actively assessing (minimum 1 assessment)
Full-time: Permanent - 4 on 4 off daysAlongside a competitive salary, enhanced pension and life assurance, you'll enjoy an inclusive workplace that truly values its employees, plus a range of benefits that includes:
- Free meals on-site every working day
- Private Healthcare (after 12 months)
- Exclusive employee discounts - save on big brands
- Enhanced pension
- Cycle to work scheme (after 12 months)
- Plus, flu jabs, dental advice, employee assistance programme, referral scheme to name but a few!