Student Hub Administrator
- London
- £20.31 per hour
- Permanent
- Full-time
Our client is seeking a dedicated and proactive Student Administrator to join their dynamic Student Hub team. This role is essential in providing administrative support to new students and ensuring smooth operations within the hub. If you possess strong administrative skills, excellent attention to detail, and the ability to handle confidential information, we want to hear from you.Key Responsibilities:
- Manage and respond to inquiries from the main shared inbox, addressing questions from new students regarding enrolment, document uploads, and visa issues.
- Assist students in accessing new systems and provide guidance throughout their onboarding process.
- Maintain a high level of confidentiality and professionalism in all interactions.
- Ensure a smooth administrative process, which may include managing queues during peak times.
- Collaborate with other teams within the Student Hub to provide comprehensive support as needed.
- You have strong administrative and data processing skills.
- Attention to detail is second nature to you, ensuring accuracy in all tasks.
- You understand the importance of confidentiality and maintain discretion in all matters.
- You may not have prior experience in higher education, but you have a background in student services, excellent customer service skills, and strong written communication abilities.
- You are proactive and able to work efficiently in a busy environment.
- You may not be the face of the Student Hub at the main desk, but your role is crucial in ensuring students receive the support they need.