Housekeeper

Loughview Leisure

  • Templepatrick, Co Antrim
  • £12.25 per hour
  • Permanent
  • Full-time
  • 7 days ago
HousekeeperAs a Housekeeper, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A housekeeper will also be required to manage guest requests.We have morning, afternoon and evening shifts as well as weekday or weekend shifts. We are flexible and aim to make sure that the number of hours worked and shift patterns fit around our team's personal lives.Successful candidates will ensure that there are high standards of cleanliness, presentation and attention to detail at all times in our guest bedrooms and Public Areas.About the roleWhat will I be doing?As a housekeeper, you are responsible for cleaning guest rooms and replenishing amenities to deliver an excellent Guest and Member experience. A housekeeper will also be required to manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:Clean guest bedrooms and bathroomsVacuum rooms and corridorsChange and replenish bed linen, towels and guest amenities in line with company guidelinesUndertake regular deep cleaning tasksRestock and maintain trolley on daily basisReport any missing or damaged items to the Housekeeping Supervisor and own the responsibility to ensure that the items are replaced or repaired to create an uninterrupted or impaired stay for the GuestEnsure that all equipment inside and around Guest rooms as well as in work areas and used when performing housekeeping responsibilities is in working conditionBe environmentally awareDispose of waste accordinglyManage guest requests in a timely and efficient mannerComply with hotel security, fire regulations and all health and safety legislationCarry out lost property proceduresAssist other departments wherever necessary and maintain good working relationshipsAny other reasonable management requestWhat are we looking for?A housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:Positive attitudeGood communication skillsCommitted to delivering high levels of customer serviceExcellent grooming standardsAbility to work on their own or in teamsFlexible and reliableIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:Hotel experienceExperience in a similar positionWe offer you:Free meals when on dutyPersonal Development programs designed to support you at every step of your careerTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)Free Parkingflexible working patternsLoughview leisure group is an equal opportunities employerAbout the companyA Tapestry of Exquisite StaysRequired Criteria
  • Must have the right to work in UK
  • Good communication skills
  • Maths and English GCSE or equivalent
  • Must be able to work to deadlines
  • Previous cleaning experience
Desired Criteria
  • 6 months housekeeping experience in a hotel environment
Skills you'll need

Loughview Leisure