
Assistant General Manager
The Wolseley Hospitality Group
- London
- Permanent
- Full-time
- Access personalised training, mentorship programmes, clear career paths and genuine opportunities for personal development.
- Highly attractive bonuses in our Refer a Friend scheme, as well as other reward and incentive programmes.
- Discounts on gym memberships, retail and travel.
- Industry supplier trips as well as access to masterclasses and workshops.
- Enhanced Maternity and Paternity.
- Enjoy discounted rates at any of our restaurants as well as Minor Hotels globally.
- An additional day's holiday every year, for your first five years.
- Access to Mental Health counselling, plus legal and financial advice via our employee assistance programme.
- Access to English lessons.
- Managing the restaurant operation in the absence of the General Manager.
- Establish and nurture exceptional connections with our valued guests, ensuring a consistently positive and memorable experience.
- Always maintain the highest standards of service excellence.
- Train, develop and supervise the restaurant team, fostering a positive and collaborative working environment.
- Effectively handle guest queries, complaints and feedback in a timely fashion.
- An integral part of the management team, undertaking designated responsibilities with efficiency and dedication.
- Support with recruitment, induction, and performance appraisals of new employees.
- Assist with the management of optimal stock levels to meet the dynamic needs of the business.
- Support with managing and monitoring P&L expenditure in line with budgets.
- Experience at Assistant General Manager level within a similar hospitality business.
- Strong leadership and team development skills.
- Excellent interpersonal abilities and able to communicate effectively with all departments in the spirit of the company values.
- Able to cultivate genuine connections with both our guests and team members.
- An excellent product knowledge, and the desire to exceed our guests' expectations.
- A solid financial acumen, with a focus on cost control and proficient payroll management.
- Competent in both Health & Food Safety laws.
- Has the right to work in the UK.