UKI Tax & Law - Global Compliance & Reporting - Global Services Senior Manager - London
EY
- London
- Permanent
- Full-time
- Work with the GS partner group to provide senior support to large pursuit and proposal
- Support development of the client business “case for change”
- Identify opportunities for additional EY services and or extensions to EY outsourcing services
- Own and drive your own sales pipeline across mid-sized/smaller pursuits
- Manage a number of large GCR contracts, with client interface and in a supervisory service
- Proactively manage service delivery risk across those contracts through strong governance
- Develop and maintain relationships with key contract stakeholders (internal and external)
- Manage contract governance including adherence to agreed quality and risk processes and
- Manage contract reporting against service level agreements (SLAs) and key performance
- Provide guidance and support to peers, colleagues and clients on contractual issues, and
- Set clear objectives and expectations for junior team members including day-to-day
- Review budgets and resourcing requirements on a regular basis with responsibility for
- Lead the billing and cash collection process across your portfolio
- Support the Engagement Partner on all Quality & Risk Management (QRM) matters,
- Maintain the specified contractual framework and supporting agreements for all
- Manage any changes to scope and the resulting fee impact including leading client/internal
- Review and suggest improvements to compliance and reporting processes considering data
- Sharing successful tools, techniques and approaches with other GS team members;
- Project managing GCR development projects
- A degree level qualification or equivalent
- A proven work record in a similar environment
- Excellent communication skills; both written and verbal
- Excellent MS Excel and Word capability
- Experience in Corporate Tax, Indirect Tax or accountancy from a professional services firm or
- Proven project management skills, and an ability to plan and prioritise work, meet deadlines,
- Experience of managing international projects
- Experience in process and technology design is beneficial but not mandatory
- Proficient multi-tasking ability
- Ability to coach more junior team members and add value to the team
- Experience with managing teams across multiple jurisdictions
- Strong presentation skills and experience in developing and delivering major proposals to
- Strong client management skills
- A commercial mindset
- An energetic team player with the ability to build strong working relationships with client and EY teams alike.
- An individual who can manage issues through to successful resolution, strengthening the client relationship.
- A results driven candidate with the capability to add financial value to an engagement, and bring innovation to their clients and team.
- Support and coaching from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career.
- The freedom and flexibility to handle your role in a way that is right for you.