Lead Therapist- Soho Farmhouse
- Soho, Central London
- £17.00 per hour
- Permanent
- Full-time
- High treatment and retail commission scheme.
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Team Room Rates; Any Bedroom, Any House, $100 a night
- Health Cash Plan (option to add children)
- Dental Plan (option to add children)
- Birthday Day Off
- Discount on Cowshed products and Soho Home (up to 50%)
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more
- Introduce Beauty Therapists to the philosophy of Cowshed in line with Soho House & Co
- Conduct detailed retail training on Cowshed and any new products
- Educating Therapists to the highest standard to ensure that they gain a full understanding of our products and treatments
- Adapting training techniques to accommodate different learning styles
- Ensure training audits are accurately completed for all training
- Hold ongoing training with the team to ensure that the client receives the highest standard of spa treatment
- Adhering to lesson plans as set out by Spa Manager with efficiency whilst ensuring therapists have an excellent grasp on training content
- Motivating attendees to transfer learning into improved in-salon performance
- To have a complete knowledge of Cowshed sites local area so that client's and new starting employees can be directed or advised with confidence
- Propose all Cowshed Professional orders to ensure the spa is always stocked to provide treatments.
- Responsible for quarterly professional stocktakes, to submit these to management and ensure stock is tightly controlled
- To ensure that clients are comfortable and at ease with the facilities that the spa offers and relay any feedback to the Management team
- Create and propose new treatment offerings to management to keep up with client request and demand
- Strong interpersonal skills
- Customer / member experience focused
- Passionate about the industry and performing spa treatments.
- Minimum of 3-4 years' experience as a beauty therapist
- Team player who communicates well with all colleagues
- Punctual, reliable and trustworthy
- Sense of urgency
- Yes, yes, yes mentality
- Ability to multitask and work in a fast-paced environment
- Flexible and available to working both opening and closing shifts when required
- NVQ Level 2 or Level 3 or equivalent industry related qualifications
- Flexible schedule and ability to work weekends and holidays as needed
- Ability to multitask and excel in a high-volume and demanding fast-paced environment
- Must be able to seize, grasp, turn and hold objects with hands.
- Must be able to work on your feet for at least 8 hours.
- Fast paced movements are required to go from one part of the club to others.
- Occasionally kneel, bend, crouch and climb as required
- Varying shift times across the seven days, to include working evenings, weekends, opens & closes
- Average hours 32-45 hours per week