Store Manager - Samsung Experience Store

• Health & Safety: You'll lead by example, ensuring the highest standards of health and safety across the store, creating a safe and welcoming environment for customers and colleagues alike.
• Store Standards Expert: Maintaining impeccable store standards will be a top priority for you. Your keen eye for detail will ensure that the store always looks its best, providing an inviting shopping experience for customers.
• Team Leadership: Managing and inspiring colleagues across all departments will be essential to foster a high-performing and motivated team. You'll set clear expectations and provide direction while encouraging your team to embody PRS& Samsung values.
• Operational Excellence: You'll follow and uphold the PRS& Samsung processes, guidelines, and policies to ensure seamless operations and efficiency throughout the store.
• Shift Management: As a key holder, you'll take charge of general shift management, making sure all daily tasks are carried out smoothly.
• Resource Management: Managing resources effectively will be crucial, ensuring budgets are adhered to and optimized across various areas.

• · People-Centric Leader: You have a proven track record in people management and leadership. Your ability to inspire, motivate, and articulate PRS& Samsung values will drive your team's success.
• · Effective Communicator: Your excellent communication and influencing skills will foster commitment and loyalty among your team, customers, and stakeholders.
• · Passionate About Customer Experience: You genuinely care about people, from customers to stakeholders, and strive to deliver an exceptional brand experience to every customer.
• · Adaptability and Commercial Acumen: You can quickly adapt to changing circumstances and possess a commercially minded approach to retail.
• Tech Enthusiast: You have a love for all things tech and possess a sound knowledge of the Samsung ecosystem.
• Continuous Learner: You are always eager to challenge your knowledge, seeking growth and improvement.
• High-Level Retail Management Experience: Previous experience in high-level retail management is essential to excel in this role.

• Shop Floor Excellence: Your focus on shop floor management will ensure a seamless customer experience.
• Performance Management: You'll observe and track performance metrics across the team, providing valuable insights and feedback.
• Customer Experience: Delivering a great brand experience will be at the heart of your role, encompassing both sales and service.
• Team Development: You'll manage all sales colleagues, providing performance reviews, conducting coaching sessions, and mentoring to promote their growth.
• Training Compliance: Ensuring that all colleagues are up to date with their training metrics.
• Market Analysis: Analysing local market changes that may impact on trade to stay ahead of the competition.

• · Samsung Employee Discount Portal
• · Birthday Holiday
• · Perks and Rewards (Discounts across multiple retailers)
• · Monthly Bonus Potential
• · Well- being Tools and Platform
• · Mental Health First Aid Access
• · Seeded Devices – including the latest Flagship Device!
• · Employee Assistance Platform
• · Annual partnership with National Charities
• · Celebrations of Awareness Days and Religious Holidays

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